April 2025 by Ray Cole
Really helpful staff, attentive and for me, a wonderful place to buy clothing
March 2025 by Mark Goodes
A great store with excellent quality products at reasonable prices. The staff are always very polite and helpful. A credit to the brands.
January 2025 by Michelle's winter wonderland Christmas ward
Clean and warm friendly staff .
December 2024 by Abiodun Dairo
Quality clothes with great materials.
Most of my clothes are from Next, they have good fitting.
October 2024 by Ben Leggett
5 of us came in for suites,
We had dawne help us and she was great!
September 2024 by Sue Kimber
Very convenient store with plenty of parking. Very helpful staff.
August 2024 by Martin Wright
I bought a pair of jeans in Birmingham on Friday as I was there for work, got home to Grimsby tried them and decided they didn?t fit so good so took them back to this Grimsby branch. I tried on the exact same jeans and the fitted better (I?ve noticed over the years of being a Next jeans buyer batches vary in fit). I went to till to exchange, but the jeans I bought in B?ham were £25 and the exact same jeans in GY were £28. They said I?d have to pay the difference! And I said I wanted a manager to over ride the price and just exchange. They then just kept saying that the jeans shouldn?t have been sold at that price as the price increase was in May and then asking why I wanted to swap the jeans! I told them why I wanted to swap the jeans and had no idea why the prices were different! It?s their system not mine! They refused to over ride the £3 difference! In the end I left the jeans and other stuff I was going to buy as I started to feel a bit humiliated by the whole thing! Ironically for the insisting ?they should be £28? the refund was for still for £25!!!
I left and immediately complained to head office, got an apology (and they said the manager should have adjusted the price accordingly) and a £10 voucher is in the post. Still miffed by the whole episode though, they made me feel like I was trying to pull a fast one!!
June 2024 by john bridgland
Good selection of shirts trousers T shirts as not many shops in town have.
June 2024 by Dave Ellis
My favourite shop. Needs more selection for the teens.
April 2024 by John Watson
Good quality
April 2024 by Keith Sunderman
Lots of great products
April 2024 by R Portwills
Nice store, good choice of clothing and plenty of parking
April 2024 by Laura Jane Rushby
Lovely and organised. Quick for collection of online orders
December 2023 by Nick Parsons
Wanted to return an expensive jumper which was bought as a present for me a while ago which had literally gone into holes after one wash and was undoubtedly faulty.I had no receipt as it was a present.The manager would not do a thing about it as had no receipt but could see it was clearly faulty.Terrible customer service.I spend a lot of money a year in Next, And now I will never shop there again.
December 2023 by Stewart Oldham
Typically great service from Next, really pleased with all the clothing I've bought to date. A special mention about the first class service and help from Nina, when I shopped in the Unit D1 store in Victoria Street Grimsby Sun 26/Nov/2023. Don't ever close down, Next.
