March 2024 by Charlie_x_theft
Would definitely recommend this for a relaxing get away! The lodges are beautiful enjoyed it so much didn?t want to leave. The lodges and hot tubs are very well looked after. The lodge reception staff were lovely and welcoming when we arrived (Don?t have to check in). Will definitely be going back again! Fantastic!
March 2024 by Juhi Khanam
The lodge was lovely and we enjoyed the hot tub. However, the spa facilities were pretty small and basic. The desk staff at the spa were rude and frankly quite racist. Ruined the experience for my friends and I as we just felt unwelcome and shocked at how we were treated. Such a shame as we travelled a long way to get there and it was for a birthday. Can?t imagine ever going there again.
March 2024 by Malcolm Watts
Great place to relax and enjoy fabulous lodges
March 2024 by Ann-marie K
Second time here and was even better than the first, staff are lovely, we messed up with timings and they sorted it out without a quibble. Can't wait to return.
March 2024 by Linda Smith
Loved it there this was our 3rd time great staff so helpful food amazing
March 2024 by 8424bryan
Cancelled at minute with no explanation. Booked for wife's Birthday now left having to find something at last minute
February 2024 by Mike Haskey
Great place, lodge was of a very good standard, lovely stay
February 2024 by viki a
Stayed in the luxury retreat and it was perfect. The lodge was beautifully decorated and very cosy. Loved the sauna and hot tub. Complimentary milk coffee sugar tea bags cookies Washing up liquid dish washer tablets also salt and pepper.
February 2024 by Phoebe Foster
TWILIGHT SPA EXPERIENCEThe spa is lovely but small and certain things don?t seem very well thought out. There are not many hooks for towels/robes outside the saunas/steam room so a lot of people were leaving their robes over loungers and chairs so you either couldn?t use them or people got confused and took the wrong slippers/robes. The floor also got very wet so when you came out of the saunas or steam room you had to put soggy slippers back on. The spa butlers were trying to stay on top of it but they were also busy getting people drinks. For the evening spa experience everyone arrived at the same time and had to be out at the same time which meant you had to stand in a cold changing room which was a little bit awkward as they are small and not a lot of room to move whilst queuing for the showers as only two in each! And then queuing for the hairdryers. This also meant everyone went through to the oak room for food at the same time and we didn?t get our food for 90 minutes. The pizza was really nice when we did eventually get our food. I think it would be better if the spa staggered evening experience times or just be prepared to have to get out extra early to get showered and ready for your meal.
February 2024 by andrew ealam
Great Golf course a bit wet at the moment always enjoy playing it.
February 2024 by Tom
Basically our second home, stayed at their beautiful lodges four times in the past 2 years, and we honestly love them!The lodges are the cleanest you?ll find, the golf course and the grounds are extremely well kept.Would highly recommend to anyone, 10/10 service and accommodation, can?t wait to stay with yourselves again in a few weeks time!
February 2024 by Amanda Hitchen
Booked for a birthday weekend, the lodge was as good as the pictures, nice sofas, chairs and dining area, bedrooms were comfy, bathrooms adequately clean with nice quality Shower Gel and Shampoo.Hot tub was serviced daily. Easy check in and check out. Outdoor chairs were good quality as well but due to weather we didn?t use them. Our lodge had kitchen roll, washing pods, fairy liquid, surface spray and dishwasher tablets in the cupboards, along with cleaning items (mop & bucket / brush / vac, freezer and washer)Advertised a welcome package on arrival but not a ?package? on the counter for you but more like some essentials in the kitchen area- tea/coffee/sugar, milk in the fridge and a jar of cookies which was helpful.We missed a couple of things in the lodge, could have done with a couple more hand towels or kitchen towels as we had nothing to dry washing up with, no sponge either in the sink. We all thought it unusual that there were no bathrobes, stayed in lodges with hot tubs before and always had robes and slippers. Also had 1 plastic cup between 4 for the hot tub, all others were glass. No tissues or flannels in the bathroom and we found we ran out of loo roll towards the end of the stay.We had a lovely time, I would say the quality of the furnishings were a lot nicer than the crockery and glassware these were practical and basic, we made managed fine with everything supplied.The Lodges are quite closely packed in, not much privacy as your facing the golfers one side and the other is the front of other lodges, not the prettiest view while you?re in the hot tub but it?s good you?re covered when it rains.Didn?t see any staff other than the hot tub maintenance, didn?t use the spa/gym as quite pricey for what you?ve already paid and wanted to enjoy the lodge and hot tub as much as possible.Found that from 9am on departure day the hot tub was drained and a cleaning box placed beside the lodge door ready for us to leave, check out isn?t till 10 but it was good to see the hot tub was properly cleaned between guests.Would visit again.
January 2024 by Kibla Zahoor
The actual lodge is beautiful however the floor was dirty when we checked in. Mud/ dirt left on the floor so obviously had not been swept or mopped. The dinnerware was chipped and had food marks on them.My friend and I had treatments booked at the spa and they messed up in the booking - I rung up twice to confirm times rooms and treatments- they guaranteed us the double room if we went with the shorter time for facials. So we reduced our time of the treatments from 50 mins to 25 mins. However, when we arrived they took us in separate rooms even though we said. We spoke to the spa reception after the treatments and they said we were meant to be in the double but still got taken to separate ones. So we have compromised gone for the shorter time and still been put in separate rooms which was a waste of time. We had the exact same facials booked but my friend got a different experience to me. Mine felt very rushed. My friend received the neck and shoulder massage whereas I did not. The description of our treatment said it would be adapted to our skin type however not once were either of us asked what type of skin we have.Before we went the reviews made the spa sound amazing but it hasn't been great for us unfortunately. The staff did nothing to rectify their own mistake. The staff in the spa were not helpful at all. We spoke to Paula at the desk in the spa reception who was not helpful, friendly or accommodating at all. There was 0 communication between the reception and the therapists. They knew we had it booked but still took us up separately
January 2024 by J H
Lovely spa day.
January 2024 by Calum Wilkes
Second time staying here! Beautiful resort, easy to find. Booking process is simple. Very easy to check in. Cabin is very well kept and very clean! All facilities and utensils you need for self catering. Views of the golf course are amazing, hot tub lovely and always clean, will definitely return again, highly recommend!
