February 2023 by Joanna Dlugon
The kindest staff ever. I needed some help to find part missing for my old warming the lady was so helpful trying to see what could help. We didn't find anything to fit my old earnings but I am grateful for her amazing sweet approach! Thank youI will only add I purchased some earnings before, the service was always outstanding!
September 2022 by Hazel Traynier
Would have liked to have given a zero rating but not able to. My son had his ear pierced in August and last night I thought the stud had fallen off. It transpired the it had actually sunk into the hole. Went back to Claire's today. No help whatsoever. Tried to say he was allergic to stainless steel and advised me to buy either gold or sterling silver. Went to an independent piercer who had nothing nice to say about Claire's. The 'allergy' excuse is apparently their go to excuse. The issue is that they use a standard width earring and do not take into account the thickness of some people's lobes. The independent piercer corrected the issue by changing the earring to accommodate the width giving him more room at the back of his ear. They also advised to not twist the earring and not use the cleaning solution as once unsealed it is open to the air and germs. My advise would be to go to a registered independent piercer who has a good aftercare policy.
August 2022 by Sophie
Customer service was terrible. Overpriced products
July 2022 by Claire Clayton
They booked my daughter in for 12:45 just took her and coz another person with an appointment turned up early and the girl has special needs (am not being horrible about that!) they turned my daughter away she?s so upset now and they just said to me sorry she needs special treatment but my daughter doesn?t everyone deserves to be treat fairly absolutely disgusted
March 2022 by Rachel Spencer
Don't really like this store everything seems crushed in, and the prices are ridiculous , you can get things far cheaper
January 2022 by linda barker
Love this shop and it has some good deals
January 2022 by Matt Hope
Friendly staff, very helpful and patient
July 2021 by Yasmin
My daughter had her ears pierced yesterday. Fab service from the two ladies that did it couldnt be happier with it, very clean and professional thank you.
July 2021 by Adrian Mason
I was very happy with the service the staff was very friendly and helpful
September 2019 by AngelG1 Vlogs
I got my second ear pierced and a cartilage. Staff are very nice and friendly and they sound very reassuring. Piercing didnâ??t got infected at all. However, they have a lot of expensive things to buy and this place Might get a little bit noisy which might stress you out a little bit during ear piercing.
July 2019 by Carl Martin
Took my step daughter to have her ears pierced. Staff were extremely friendly and helpful and made her at ease all the way through. Couldn't recommend enough
May 2019 by Rob Gilbertson
Very nice staff very helpful
May 2019 by Sue Bennett
Never been
April 2019 by Sarah Crookes
great gifts for girls and boys ,some very unique items I love and got for my daughter birthday
January 2019 by Simon Birkwood
The shop seems a bit cramped, especially during peak periods
