November 2023 by Connor W
Awful service, wouldn?t buy my elite controller because the Xbox light up button was a different colour (its a customisable feature on the device that can be changed back, how do the workers not even know their own products) and then when i came back after the testing, said to their colleague they forgot to test it then without testing it claimed the B button didn?t work (even though it does after taking it back and proving so.)Will not be coming back and appalled with the woman?s service.
September 2023 by Tom Colam
Good range of stuff at decent prices and everything you buy is under guarantee
August 2023 by Jo ?Jojo? Butler
Great selection of tech and games etc. Prices are however slightly high.
July 2023 by Simon Taylor
Helpful staff, had an issue with wrong item sent from an online purchase (otherwise it would have been 5 stars) and resolved instore quickly
July 2023 by Elizabeth Mcarthur
Helpful advice when asking about tech, good customer service and has a varied selection of tech savvy items, for your pc, consoles and dvds with a varied price range that is affordable to the people.
June 2023 by Denise Thompson
Absolutely class customer service. Did a drop off for a trade in. The young women who took it was amazing. The money was in my back pretty much the day after.
June 2023 by david baker
Good lace to get retro gaming goods and also all the latest tec at good prices staff always ready to help and friendly
June 2023 by Jason Smith
This is my 'go-to' place for games and films. Normally, I find Cex is just cheaper and better value than other shops. It saves a lot of messing about.
April 2023 by DarkJackal
Very good shop for video games, new and old. The prices can be a little high sometimes but they make up for this with decent trade in value, if you buy a new game, finish it and trade it back for a voucher within 2-3 weeks you get 70-75% of your money back most of the time which you can use towards the next new game and then you only ever have to pay the £10-£15 difference each time, which is far better than buying a new game for £60 every time, it's almost like an extended rental service if you don't intend on keeping the games once you finish them. Friendly and helpful staff, like all of the other CEX shops that I've been to.
March 2023 by don crossley
Always downgrade what you are selling to them .\\nBut when you are buying of them it's very good.\\nStaff are not professional no smiles no manners
February 2023 by matt driver
We went in today as my wife needed a new phone. We are not great with phones and my wife was anxious about transferring all the info onto her new phone. An awesome guy (don't know his name but he has a beard, baseball cap and a fox terrier dog) took her through the entire process, even working over his finish time to make sure she was happy and not worried. Absolutely brilliant service and the guy is a credit to the company.
February 2023 by Dave Tungate
What a shocking experience! Do yourselves a favour & take your business elsewhere. I bought a game that wouldn?t load, tried twice over 2 days & each time it got to nearly 50gb & then stopped. I got no apology for wasting my time or for the extra fiver I spent on petrol & parking. I was rudely told that they would have to check that I?m telling the truth & that I?ll need to wait 30 mins for them to do this even though I had nothing else to do in town.I was going to leave & come back next week but then I will have spent £10 getting a £15 refund. I also didn?t want hanging over me that I would have to return to this horrible place & deal with its vile employees again. Thank god I never have to again. It?s shops like this that are killing the high street.
November 2022 by trigno134
Generally pretty good but have had a couple of dodgy games that didn't work and was told to try them again after cleaning the disk which didn't work. My son was very disappointed and wouldn't give refund or even offer exchange. Didn't complain to much cos the games were only 50p but still principal!
November 2022 by Luke Marshall
Wonderful place. Great selection of games and only a couple of scruffs in there smelling like they've been soaked and left to dry in an attic.
November 2022 by darren jeavons
I wouldn't recommend taking your Oculus quest there took mine in to sell in perfect condition had screen protectors on the lenses which were fitted from the very first day I got it and they scratch the lens taking them off it was in perfect condition before it went in and the staff were very rude and when I tried to make a complaint they wouldn't help me at all
