Ace Homecare

Most Recent Comments

• July 2022 by Andrea Sands
  I cannot recommend this care agency enough. My LO has what I would say is complex needs nowadays - medically, emotionally and psychologically. They treat her with respect, dignity and are simply amazing with her, offering reassurance when needed and are punctual. We have an app so the carers communicate what my LO has eaten, if there are any issues, that she's washed, taken her meds, laundry done, door locked, etc. So reassuring. The office runs a tight ship and let's us know if there are any concerns or changes that we should be aware of and when my LO has medication changes they ensure the changes are placed on the app so the carers know what to administer and when. They also communicate with the Community Nursing Team when required. We have used alternative carers in the past and the comparison is stark (resulted in safeguarding issues). This agency facilitate dignity in old age. Well done ACE Homecare. Definitely recommend!
• July 2021 by Dave Lundie
  My mother had a fall in June which resulted in us deciding she needed more help in the house. I cannot recommend Ace Homecare enough. Both their attention to detail and their very professional approach has meant my mums in a hugely different place to a few months back. They are extremely punctual which is great for keeping to routines. They also have a new system that I can check and see what care has happened on a daily basis. This gives a lot peace of mind from my side, and also allows for small checks to be added which is a great facility. Having previously had a different care company looking after my dad for several years, it is so is so noticeable how much better the care provided by Ace really is.
• July 2021 by GARY WATERS
  A very professional home care company who went to great lengths to make sure that my Mum received the best care possible. Kept the family in regular contact to make sure we were happy with all aspects of the care package. Highly recommended