February 2024 by Jayne OShaughnessy
I visited the post office today to be told the only gentleman on the post office counter had taken a tea break due to being on his own. The queue got longer and the minutes pasted by. The lady at the head of the queue had been there since 4pm with a very large box to return. She had been told by a member of WHSmith staff he would be back on her arrival. At 4.45pm we were told he had gone home. APPALLING.
January 2024 by Roger Williamson
Easy access, Isles plenty of room, staff helpful and friendly.
January 2024 by Jakub Pilarski
Very friendly service
January 2023 by Ben Dover
Good products.
June 2022 by malcolm hayes
Neat clean tidy helpful staff
March 2022 by Oskar Kowalewski
Good products.
July 2021 by barry williamson
Went to WH SMITH Grantham Store on Monday 1st February to post a couple of parcels at the sending office. Haven?t been in for a long time. Place was well organised for Covid . Bit of a queue at about half past two, not a problem tho. Got to the counter and that?s where the niceties stop. There is an older looking lady with greyish hair who is very rude, I felt like I was at an army camp doing drill or bring in the head mistress?s office. Obviously no polite customer training given to her. Do I need to say more .
July 2021 by Andrew Wiseman
Wish they would update people online and on Google about the recent COVID closure.
January 2021 by Sam Nelis
Robbers. An item was discounted on price the woman charge me the full price
September 2020 by Charlotte Michaels
I popped into the Grantham store today to get a 19/20 diary for a friend. There didn't happen to be any on the shelf, so I asked Janice on the till if there were any left. She went above and beyond to help me find the perfect diary. A really lovely lady, who's kind and friendly face definitely brightened my day!
July 2020 by Cool Sombrero Cactus
I love WHSmith as I love books and am a stationery addict! This is my all-time favourite shop and I go here around once every 2 weeks. The staff are lovely and it is an overall fantastic place to go.
January 2020 by Robert
costumer serves is really bad they are slow workers I waited 30 min in line and there was only 2 people in front of me
January 2020 by Morgan McNarry
They sell an emoji Uno.
July 2019 by Terence Smith
Now with post office
June 2019 by KawaiiNinja
They sell an emoji Uno.