March 2024 by barry cox
The smell of damp was from the main hallway to our room. We entered the room, and the first thing was the damp smell. We booked the hotel for the pool and sauna, but I received a text message on the about everything being shut, including the restaurant, but they didn't mention it at the time of booking.
October 2023 by michael stoate
Never been
August 2023 by alan blower
Enjoyed every minuteFood & drinks: All good
March 2023 by lennon890
It's filled with illegal economic immigrants. Management should be ashamed of itself!
January 2023 by Marta Skorubska
It's a good located hotel, it was our second visit, first was July 2018. Rooms are very good size. The only minus this time was cleanliness, specially in the bathroom, so not sure if we stay there again. Nice breakfast.
January 2023 by Colin Maltman
This hotel have sold their soul for cash as they are now only allowing ILLEGAL MIGRANTS - mostly young men. They are putting the British public at risk by trying to make a quick buck. Absolutely sickening. They don't deserve to have people ever walk through the door again once this quick fix is over - and it will be.
August 2022 by Callum Kent
It is housing asylum seekers apparently. Putting them before it?s customers. Probably the migrants crossing the channel who aren?t even genuine asylum seekers. Boycott this hotel in the future.
March 2022 by Denis Smith
This hotel is now full of Afghanistanies, people refuse to clean the hotel now
January 2022 by Molly Harley
Do not stay here unless you want to be get a parking ticket I have spoken with reception ample times to be told they have sorted and now have received a court letter, can?t get hold of anyone at reception now shock!Terrible service
October 2021 by Sarah Ross
Not the best hotel in Grantham. The staff in general are not professional and the service can be slow. The hotel used to be great when it was the Swallow Hotel and then the Marriott. That was when they had standard's. Nowadays it is definitely second rate, with a rundown appearance in some parts of the hotel. They also cancelled all bookings to take in refugees. Whilst I appreciate the act of kindness, some people were let down at the last minute and had their special day ruined. This won't encourage loyal customers to return.
September 2021 by Joe
Expected a bit more than I got, hotel services (pool and gym) were closed for COVID (understandable), breakfast was a bag pick up from reception, nothing wrong with it but I would have grabbed something from somewhere else had I known. Room was decent, nicely furnished but the TV was poor, the whole place was a bit dated and could do with some love
September 2021 by Ryan Murrant
Just got here. Beds are so soft it?s like laying on a jelly (I imagine). Hotel smells of something weird.Dust on top of the bed and lampshades.Hair and dirt on the floor in the bedroom.Only been here 20 minutes and due for a 2 night stay. Naughty ???The ?welcome? was a bit bizarre.Only place available for a last minute trip, for a reason!!Let?s see what the sleep is like. G?night.
September 2021 by jane pearson
Comfortable , good staff clean amazing beds ,but no restaurant to speak of but what we had was good .The dar needs help not meany mixes for brinks not many vegetarian options breakfast. Fruit juice limited. Scrambled egg quality bland no poached egg
September 2021 by shaista d
honestly, the event we came for was the best part. The hotel itself is pretty grim. We had a dead moth in our room, lumpy pillows, it smells off and just old and musty. Needs a whole new revamp.On top of all this, not only was I ID?ed upon arrival which I?ve never experienced before - but I was also LIED to at the bar and told last orders have been called, only to them be approached again 20 minutes later and was told ?I?m taking last orders now if you wanna come up?. I went up to the bar to order my drink and was faced by who I?m assuming is the manager who then checked my ID.As flattered as I am being ID?ed twice in one place - communication clearly lacks. On top of that, you seemed to think I was offended over being ID?ed - this was not the case. I?m offended I was lied to and not asked for ID straight away.It?s obvious the place?s target audience is not the young?
September 2021 by Jack Black
Another luxury hotel unavailable to the honest good British people. They've had a lucrative offer from the corrupt British govt to house third world savages. God help our country for our future generations