June 2023 by Roy Lee
Nothing is easy try make an appointment get transfered the cut off have to repeat again
November 2021 by Trafford Mason
They didn't take me seriously when I reported fraud to them. When I phoned the bank, they took forever to answer my call. When they decided to answer a useless woman spoke to me and sounded like she didn't want to be there. She also referred me to fraud department and they were just as useless. The service was appalling. They refused to help me out and didn't do what they said they would do.
July 2021 by Paul Sweeney
Waited 30 mins spoke to a clueless woman who supposed to have transferred me then got cut offA useless service
September 2020 by Nat William
Helpful staff
January 2020 by Nathan Bragan
Helpful staff
March 2019 by Carla Karlinha
Really disappointed with lyods bank right now looks like no one give a good information my new bank card alrea arrived but one member of staff requested a new pin without my permission when I only asked is for activate my new bank card now I waiting for near a week for a new pin I already fuming because is supposed the new pin arrived already and no pin and maybe need a new card now and a new pin again because of the errors of staff on lyods at Grantham branch, why I have a account then if not able to see my account in any Atm I need go to the bank now when I am a disabled person no any respect for your customers atol lack of training on new staff and believe I think in change of bank and I am with lyods for about near 10 years
July 2018 by Fabiola Kaiser
Came in a couple of days ago to do a foreign bank transfer and they failed to follow my explicit instructions to send the money in pounds and instead sent the money in CHF. Just wanted to cash in on the exchange rates...
July 2018 by Heather Maxwell
Very surprised to see 3.2 stars for Lloyds bank, I've been with them for 40 years. They get five stars from me.
January 2017 by Ian Pollard (ovendoor)
Well, it's a bank isn't it. Excitement isn't part of the attraction. Queues are a big part of doing business here
April 2016 by Ian Pollard
Well, it's a bank isn't it. Excitement isn't part of the attraction. Queues are a big part of doing business here
