January 2024 by Deborah Panks
You can order online and pick up in store. Lovely staff very helpful. Good deals during sales. Good quality goods.
January 2024 by Renee Schoeman
Always new product coming in and lots of sales. So much product choice. Well worth a visit l. Staff are somewhat friendly. Almost always a small queue at the cashiers.
December 2023 by Simon Woodall
Great place. Friendly staff
December 2023 by Harry Baker
Quite busy, staff really helpful which helped to purchase and leave .At times I think too much stock very confusing. Wish there was a chair to sit down being disabled.
September 2023 by Angela Wood
The staff at Grantham store go out of their way to help you ? excellent shopping experience thank you !! Julie helped me today but they are all fab !!
August 2023 by Samantha Toon
Good prices, helpful staff.
August 2023 by Terry Buxton
Always clean pleasant atmosphere plenty of choice
July 2023 by Lee Hodgkinson
You can't knock Dunelm. Your one stop shop for home furnishings needs. No coffee available at this one, though :(
June 2023 by Kurt Spindley
Great place to shop if you are looking for bedding and kitchen accessories, we like to visit as you can see and feel the items you are looking for. I know they sell loads of products too, rugs, curtains and various other items but we went for specific items on this visit. I have to say we are very happy with the items we purchased which were a new Duvet, Wok and a Table Cloth.
May 2023 by forterryc
Thank you to the two lovely ladies at Grantham Dunelm store who helped us navigate the click and collect by phone to order the Aztec curtain panel we needed. Collected promptly this afternoon from Peterborough, excellent service.
April 2023 by Steve Ellis
Unfortunately, when we went to pay for our shopping, the lady who served us was having a personal phone call on her headset while serving us. It was very uncomfortable and awkward. Clearly, she was not focused on providing good customer service.
March 2023 by Lily Alex
Rude Staff!Rude to my deaf grandma. We needed a exchange but didn't have a receipt made us feel like a nonesense. She talked to my grandma in a disgusting saying "I'm nooot the manaaager"Will never shop there again disappointing behaviour. Need training to be compassionate to customers not just a number.
March 2023 by Kez Hug
Big store. Unfortunately the staff aren't nice people (at least the manager & few members of staff that I encountered around Christmas time). They closed the store early around Christmas time but the new times were not updated on Google or on their website, so I turned up literally a few minutes late past closing to collect my order after travelling 30mins to get there. The staff were very sarcastic "I don't own Google I can't change it" and smirked and "merry christmas!" in the most sarcastic tone possible. Some of the staff need to be humbled as they act like they are palace guards or something. They were also very rude to customers that also had made the same mistake. Maybe retail just brings out the worst in people
March 2023 by Lily Potter
Rude Staff!Rude to my deaf grandma. We needed a exchange but didn't have a receipt made us feel like a nonesense. She talked to my grandma in a disgusting saying "I'm nooot the manaaager"Will never shop there again disappointing behaviour. Need training to be compassionate to customers not just a number.
March 2023 by Wayne David
Worst service we have ever had, did a click and collect online, drove 22miles to collect it and they told us they can?t find it but we can order online but we have to pay for deliver. I wouldn?t of minded if they had of called and said. All staff where told around chatting to each other whilst swinging of a display outdoor clothes rail.Really disappointing
