February 2024 by Barbara Rowlandson
Nobody seemed particularly keen to as if help was needed. The cash desk was tied up with someone making a large order and when I filly got there was told what I wanted was round in the yard outside and to go to the wooden hut. Again no one there and it was several minutes before anyone cameOnly had part of whst I wanted and I was left to take the itemback inside to pay. Yet another wait. If I had beens inclined I could easily gave put the item in my car and driven off- no-one would have been ant the wiser. Your prices were much higher than we had seen from other stores but we needed the item quickly. Will not be visiting again if I can help it
March 2023 by Ben Dover
Bad prices
March 2023 by Paddy ?Trucker McKinty? Ross
Still top notch
March 2023 by james tuckwood
Everything you need is in one place
July 2022 by Wayne Welbourne
Very friendly and helpful staff
June 2022 by Andy
Top place to but your building needs.Also has a tool hire shop in store.
April 2022 by tony corbett
Build base always good place ways helpful just about zlwYs get what I need from
January 2022 by Derek Bruce
You dont find many builders merchants who still treat non trade customers with contempt. I'm amazed they can still be in business with these old fashioned attitudes. I have just completed a full house refurbishment and always found Buildbase Grantham prices outrageous. When I have to use them the Yard guys great, delivery guys great. The counter staff look down their noses at you. Interestingly when you ask them for info and opinions on products, they dont know enough technical detail about the products they overcharge for!. Im starting my next refurb next year, please let me know if small time developers can have trade accounts, then I would use you alot more!
December 2021 by Paul Campbell
Shocking place to buy materials. First contact is always ?account or cash?. If it?s cash you get the feeling you are being mugged. Even after spending £1000?s nobody knew my name. Lady from Accounts has a terrible attitude. She reckons she knows everybody who spends £1000?s with them. Really? Definitely not.The Manager talks the talk, but fails to practice good work ethic and common decency like saying sorry or treating everybody the same.I recently priced up 80M of skirting board. ?Account or cash?, cash, please. That?s coming out at £780.00. Jewsons £420.00. That?s for one job. Same material same quality. Shop around you?ll beat their heavy prices.Poor support. If you ask for help at the desk they belittle you. Probably to mask there own lack of ability and lack of knowledge of the products they sell.They?ve seen the last of my free flowing cash and talking to people in the Trade who have worked with me my experience is not uncommon.I?ll spend my cash where it?s more appreciated. As the Manager put it, ?that?s your choice?. Yes it is. Bye bye.
December 2021 by sylvia higgins
Well called this morning what an unpleasant shower of staff.They could have been at a funeral by their faces. A customer was more helpful.Putsome sunshine in your morning coffees.
September 2020 by Peter Allan
Had a major issue with temp heating requirement in a Primary School. Dave and his team worked wonders to source temp heating solution. Amazing service. Thank you very much.
