September 2025 by Clare Hopcroft
Had to give 1 because I can't give 0 I've ordered a delivery for today between 3 /4 o'clock it didn't arrive now I paid for express delivery. So I ring I'm told the order has been packed were just waiting for the driver . Fast forward it's now gone 10pm I can't get through to anyone so no communication from Asda what's happening, are you going to refund me cos I am not happy and the fact that I can't ring you direct is ridiculous 0 stars I guess you won't even read this and if you do you won't reply .
September 2025 by Sandra T
Shelves stocked up well, very clean and tidy
September 2025 by Maureen mitcham
Had a great time viewing the store , but i forgot my phone in the bathroom . was it handed it back in .A gray silver phone with two reciepts in the holder. the phone was very important to me.
September 2025 by John Robinson
Men?s toilets out of order, totally unacceptable. Sort yourself out ASDA
August 2025 by Stacy Markham
Never any small trolleys available and often have to go and get a basket from the till area.
August 2025 by Mia Wickenden
Locks doors 10 minutes before closing
August 2025 by scott lee
Worst I have ever bin to and the way they treat people with disabilities is disgusting
August 2025 by FGH
Overcharged 50p on a cheesecake - good job I checked the receipt. When I brought this up the money was refunded. Took me an extra 10 mins to sort out. No it even a ?sorry?. Sainsbury?s give you double the difference back if they make an error. CHECK YOUR RECEIPTS.
August 2025 by Jessica Sanders
Pizza tastes like plastic chips was like warm and bland drinks have no taste bland cheese is soggy and uneabable
July 2025 by Alexander Grainger
As good as it was 20 years ago
July 2025 by Moon Willow
it's not even 9pm and they have closed the kiosk... customer service... which is all the times I made the mistake of shopping here I have never known... even after ten pm at other Asda stores you can purchase tobacco. although it's closer to me I know truly understand why I don't shop at this Asda. and my review is not just based on today's experience
July 2025 by Marcin Kogut
I?ve been a regular ASDA customer for years, but I?m increasingly concerned about the recent rollout of facial recognition cameras in stores. While I understand the need for security, using biometric surveillance without clear, transparent consent feels invasive.
Facial recognition data is extremely sensitive and, unlike a password, it can't be changed if leaked ? something that has already happened in past breaches at other companies. ASDA should prioritize customer privacy and clearly explain what?s being collected, why, and how it's protected. Until then, I?ll be reconsidering where I shop.
July 2025 by Nikki Perry
Really super busy, the car park is very hard to get in to and navigate around. Staff is ok. Lots of empty places where product should be.
July 2025 by lucky keyring
Asda Grantham! You were a real treat to explore around. Lots of potatoes, not a lot of broccoli :-( Fair amount of protein products we had not seen before, including protein yoghurt! Always a fair few boxes dotted around the floor of an Asda supermarket so that was no surprise? Sadly lots of empty boxes on the shelf that made the shop look untidy! I was extremely happy with the 4 pack of yorkshire puddings in the reduction section! A nice bakery as well :-)
May 2025 by Calum
Usually have no issues here, although on this occasion not so much. I asked a worker that all the tills were closed, since I only had one item. Nope, Mike was very condescending towards me his tone talking to me wasn?t at all what I expected. I assume this is what he is like with all customers, I would suggest he needs some training on how to talk to people in a polite manner.
The law is the law I suppose but seems rather silly that I wasn?t able to purchase a single item.