November 2023 by Kev Fletcher
Went into this so called bank to exchange 2 £10 notes for pound coins was told they would.nt do it as i did not bank with them..Will never walk in that place again..rude staff and very very unhelpfull.Zero stars from me..
October 2023 by Daniel Evans
Saw amal thomas for help today,what a lovely helpfull person she is, wonderful
June 2023 by David Bradley
A nice quiet little bank, which is nice means no waiting for long. The staff seemed to be helpful and friendly. Haven't really got anything bad to say about it
April 2023 by neil marrows
Bank has gone down hill I think this is a deliberate downgrade of services so people get fed up and stop using it then they can justify closing it! Your now expected to carry out all your transactions via the hole in the wall so in theory your aswel off internet banking, not everyone has access to who wants to use this method though and still prefer the personal service only a human can deliver!! Why is the bank closed on a Saturday? For people that work during the week and are unable to get to the bank what options are they left with? Having been a customer for years I feel let down as I'm sure do many others we all deserve better, was ok when we were bailing out the bank's!!! Simply not good enough TSB.
April 2023 by Ben Thompson
Go in to change money for my business at 9.20am to be told I can't get any change for 15-20mins as the colleague dealing with it is in a meeting with another customer, absolute joke, would take the woman on the front door less than 2 minutes to sort it but no, to much to ask, getting as bad as lincoln, no customer service skills, even asked me to go withdraw it out the wall, even though I had the money in my hand to change, we are business customers and have to pay to do our banking not like a residential customer and this is how you get treated for paying their wages, the only person who seems helpful and speedy here is Ben
December 2022 by Lesleyann Wrather
Very efficient with a concern l had supporting an elderly person
October 2022 by Roger Wood
Brilliant staff and their is some real good lookers
March 2018 by John Derbyshire
Friendly and helpful staff would recommend to anyone
January 2017 by Charlotte Rowland
Switch accounts from them to natwest and they decided to camcel all my dorect debits without asking or telling me they had!
July 2016 by chaz jayde
Switch accounts from them to natwest and they decided to camcel all my dorect debits without asking or telling me they had!
