February 2024 by W A Summers
Great customer service, Steve very helpful, highly recommended ?
February 2024 by Mike Beaney
Great communication and service. I emailed about international sales and got a response within the hour. Steve is very courteous and knowledgeable and made the transaction very simple. I highly recommend Penbox for fountain pen supplies.
January 2024 by Andrew James Young
Bought another pen today. As usual plenty of good advice and a good deal to be had. Will definitely be back in the future when funds allow.
November 2023 by john Helliwell
Fantastic help and information with ref to changing the size of leads for a Waterman pencil from .5ml to .7ml. Drilled out by hand using a 1ml bit . Now the leads do not break !! Again thanks for the help and also the purchase of roller ball refills for a Waterman pen that are medium point not fine. I will be back. Best wishes John Helliwell 4th November 2023 West Yorkshire England
November 2023 by Andrew James Pereira-Young
Very nice place excellent for a pen enthusiast! Great prices and friendly owner and some very rare pens and collectibles. The owner helps alot and recommends pens . I definitely recommend this shop.
October 2023 by Joe Gallacher
I would recommend this shop to others and will shop here again
August 2023 by George McGill
I have a very old Cross pen, 20yrs+, which I recently found in the back of a drawer. Despite contacting Cross themselves together with some 7 or 8 other refill suppliers - no luck, then I spoke to Steve at Penbox, joy of joys. Whilst Steve did not have anything to hand at the shop, he told me that he does have a secondary stock at home consisting of the not so current items. Couple of days/emails later I am one VERY happy bunny.Steve provides a service second to none, in a prompt, efficient and speedy manner.Thank-you Steve.George McGill, Cheshire.
August 2023 by iaine27a
First time using this retailer and the experience was brilliant. The owner Steve was more than happy to help and posted the items out quickly. I placed the order late on a Friday afternoon expecting dispatch Monday but he bothered to go to the post office on Saturday morning so I got the items really quickly. Definitely recommend.
July 2023 by Google user
First time using this retailer and the experience was brilliant. The owner Steve was more than happy to help and posted the items out quickly. I placed the order late on a Friday afternoon expecting dispatch Monday but he bothered to go to the post office on Saturday morning so I got the items really quickly. Definitely recommend.
June 2023 by Chris Thackery
Steve was very helpful and supportive when I ordered my Pelikan M1000, and processed the order very promptly. I'd be very happy to buy from Penbox again.
April 2023 by Hari Nair
Excellent service from Steve and the team. Checked stock instantly on the phone and pen arrived 2 days after placing the order via special delivery. Will come back in the future and would highly recommend.
April 2023 by DomCoates
A little tricky to get through on the phone but superb value for money and excellent customer service. Cannot recommend enough - speedy delivery and great selection of refills as well. Thanks Steve!
February 2023 by Vito Capobianco
Very good service, bought my pen online, quick dispatch and excellent communication. I would strongly recommend them.
January 2023 by Keith Hirst
I visited the shop to buy a Pelikan 605 Stresemann. Great service and price. Steve was really helpful and knowledgable. Cannot recommend highly enough and will definitely be visiting again. Thanks, Steve!
January 2023 by liz34 wade
Steve at Penbox is very knowable and friendly. Fully recommended for help on vintage and your special fountain pens.
