September 2025 by Ascot Trading Group
***Buyers beware of this estate agent***
We were in the process of purchasing a property being marketed by Joy Walker Estate Agents. The sale was agreed with the vendor, our solicitors fees and valuation survey were paid for, searches were paid for.
Weeks into the buying process and completely out of the blue, Joy, the owner of this cowboy outfit, rang me and said that another potential buyer had come in and offered 20k more than me and would I like to match it? I explained that I was up to my limit financially and couldn't afford to go any higher and also added that the sale had been agreed, monies paid and the solicitors of both sides had been working on the case for weeks. Joy explained in a very condescending manner that nothing is finalised, or set in concrete with property purchases, until the day that contracts are exchanged.
So there you have it, we lost the property to someone else, weeks into the buying process, because this estate agent continued to market the property behind our backs, weeks after my offer had been accepted. We lost £850 in fees spent, my wife was distraught and spent the weekend in tears and we were left desperately trying to find another house, as the tenancy on our rental property was nearly up..
Unscrupulous! Unprofessional! She doesn't give a damn! All that Mrs Joy Walker cares about, is bringing in the commission. Riding roughshod over people in order to bring the money in, is all that matters to this woman. I mistakenly thought that the Wild West of estate agency and the dodgy practice of gazumping was something we all left behind in the 1980's, but unfortunately, someone forgot to tell Joy; or more likely she just doesn't care?
All you potential buyers out there - Is it really worth the risk of dealing with fleabags like this?
September 2025 by Nataskea Woodward
Joy walker has been great!! Start to finish with buying our first home! The ladies who gave us our keys were so lovely and very welcoming!
Thank you so much!????
August 2025 by Lea Smith
Our experience with the team at Joy Walker Estate Agency, was nothing short of exceptional. From the initial consultation to the final closing, every interaction was marked by professionalism, warmth, and genuine dedication to achieving our goals.
Their market knowledge was truly impressive. They had a deep understanding of our local area, and their insights into market trends proved invaluable in guiding our decisions. They provided comprehensive reports and expert advice, helping us navigate the selling process with confidence.
Communication was a standout aspect of their service. The team was incredibly responsive, promptly answering all our questions and keeping us informed at every stage. They truly listened to our needs and preferences, making us feel like valued clients, not just another transaction.
Beyond their professional expertise, their personal qualities shone through. Each member of the team was friendly, patient, and genuinely cared about our experience.
We were particularly impressed by their negotiation skills. They advocated strongly on our behalf, ensuring we secured the best possible deal for our property. Their ability to navigate potential challenges with grace and professionalism was a testament to their expertise.
We wholeheartedly recommend the team at Joy Walker, to anyone looking for excellent estate agent experience that is not only efficient and effective but also genuinely supportive and enjoyable. They exceeded our expectations in every way, and we are so grateful for their hard work and dedication.
August 2025 by James Foulkes
Joy Walker didnt represent us in our sale - but they did represent the vendor above us in the chain. From start to finish JW we're brilliant. They worked so hard to get to completion, it almost felt like they were representing us. They constantly responded, constantly kept us in the loop and went above and beyond to help the whole chain.
Would 100% recommend them.
August 2025 by Andrew Burrows
All the staff were a great help in selling the house on behalf of my mum. Very understanding and knowledgeable. No hard sales tactics or constant phone calls. Let us move along at our own pace.
Great communication through the entire process. I would highly recommend Joy Walker Estate Agents to anyone selling/buying a property.
Sharon & Andy Burrows.
June 2025 by Linda
Thank you to all the team for their constant updates and the friendly professional service we experienced during our house purchase.
June 2025 by Christine Scott
Thank you to Joy Walker Estate Agents for the sale of our house. Always contactable and helpful. Thank you Joy, Lisa and Jo. Sophie was really helpful toward the end of the sale, very patient! Would highly recommend.
April 2025 by mark beilby
I?d just like to thank everyone at Joy Walker Estate Agents (especially Sophie) for helping me in the purchase of my new home. They were always helpful/efficient and responded quickly to any questions I had. Thanks for everything.
March 2025 by E Barrett
Fantastic experience selling our property from start to finish, nothing was too much trouble.
Lisa gave exceptional service would 100% recommend to anyone needing to buy or sell.
February 2025 by Dale Bailey
Lisa & Co were very patient, they kept me informed each and every step of the way and were very understanding where my questions and queries were concerned. 100% would recommend to friends and family. Thanks again Lisa x
January 2025 by James Osmond
Recently sold my house using Joy Walker Estate Agency. Excellent service, staff are friendly and knowledgeable and did all the work for me. Managed to get it all done in a record time. Highly recommended
January 2025 by Andrew Willis
Would just like to thank the team at joy walkers they were very professional and always available when needed would especially like to thank Lisa for her help .wouldn?t hesitate to recommend them and I wish I had sold my house with them as I only bought one through them ,as I used roost and was disappointed in the service that I received.
December 2024 by Mike Waterman
Thanks ladies at Joy Walkers for helping to sell. They went above and beyond what we would expect from an estate agents, especially Sophie. She chased along the chain, far more than our solicitor did. Thank you ladies x x
December 2024 by Luke Bryan
recently sold a property with joy walkers and the experience was 5*
very good communication throughout the whole process keeping me up to date, would definitely recommend.
thank you
December 2024 by teena hutterby
From the beginning until this morning in our new home, Joy Walkers has exceeded our expectations. Lisa especially guided us through our buying and selling journey with unwavering support, helping us navigate a not-so-straightforward purchase. Her friendly professionalism and understanding made all the difference. I wholeheartedly recommend Joy Walkers for any sale or purchase.Thank you its been a pleasure.
