March 2024 by Hayley Jane
Won't be using here again just taken some earrings back that was foulty wouldn't keep the earrings told me they are non returnable they never told me I couldn't take them back
February 2024 by Chantelle Sellar
Bought a new necklace from ?In The Pink Jewellery?. Worn once took back FOUR days after purchase as the necklace has snapped! didn?t damage the necklace, my daughter just removed it from inside her jumper and it snapped into two. Today I went into the shop expecting they would happily repair or replace the necklace, as it?s obviously not fit for purpose. Instead I was made to feel like a liar and was sent away with the only option of re-buying another new necklace (with a small discount). The owner who I spoke said they would not replace or repair it as it was damaged which was not true .The service is so disappointing and I am actually astonished to have been treated in this way.Referred to it as like breaking a champagne glass like accidents happen. Never been made to feel so humiliated. Would not recommend !
October 2023 by Rachel Nimmo
In The Pink has always and continues to be my go to place for jewellery so much so that I purchased my wedding rings from here as the quality and customer service are exceptional. I have also had my second and third sets of ear piercings here and have received excellent advice and after care. Would definitely recommend.
October 2023 by Charli Tacey
I often come here for gifts & have had nothing but amazing customer service from anyone that has served me. My daughter has had her ears pierced here & as I wanted both done together the staff went above & beyond making sure 2 members of staff are available to do them, putting her at ease throughout the whole process. Thank you x
October 2023 by Rebecca
The earrings weren't accidently broken justworn a couple of times I had proof of purchase but was not offered a repair?Poor quality and poor service! Purchased a pair of children's earrings that were worn twice before they broke tried to return them to see if they could have been a faulty batch to be told that as they were out of the 3 month warranty ( I have earrrings that are several years old and worn many times!) they were not prepared to repair, replace or refund
September 2023 by jessica drury
lovely ladies do everything they can to help and acomadate you
August 2023 by bec 90
Shop is really clean with lots of variety of jewellery. I had both my girls' ears pirced, with no issues at all. Staff are always friendly and welcoming.
April 2023 by Fiona B
Excellent after sales service received today, from In The Pink. The heart had come adrift from the band on a ring which was given to me as a gift. Unfortunately, I had no receipt however they repaired the ring free of charge and was ready to collect within 2 days. Thank you In The Pink ? It certainly makes me confident to buy jewellery from you in the future. Much appreciated, thank you ?
April 2023 by David Jones
Friendly . Professional staff . Answerd all our questions satisfactory.Got our wedding rings from here previously even tho we travelled 30 minutes to get here .would definitely recommend.
February 2023 by Carole Beynon
What a delightful group of people work for ?In The Pink. ?They have been willing to help me with items unrelated to their stock with charm and willingness seldom seen nowadays. What an asset they are. Thank you.
February 2023 by Alison Davison
Friendly and helpful staff and have some lovely jewellery bur a little bit pricey
February 2023 by Rebecca Spencer
Love love love this shop! Beautiful had made jewellery.
December 2022 by Kathy Neasham
Visited this lovely shop today with my family. We will definitely be returning for more purchases. Lovely jewellery and the staff are amazing. They go out of their way to accommodate you and I couldn't fault their customer service. Would recommend to everyone.
December 2022 by Mason Foster
Incredibly friendly staff and it felt calm and relaxing, the staff were not pushy and I felt free to look around for as long as I wanted to
October 2022 by Judith Doore
Nice shop but didn't stock what I wanted
