January 2024 by Linda Jacobson
I have given up with this pharmacy. They always have an excuse for not having a prescription ready. It?s either they can?t find it on the system or they haven?t got the prescription or they will have to order the products. My partner is still waiting for part of a prescription which was sent through electronically 2 weeks ago. Plenty of staff but need a manager to do a managers job. I have stopped all our prescription's from going there from now on
January 2024 by Steve Watson
They are always so busy and the staff are under pressure all day. The ladies who work on the counter, helping people collect their medicine, are unfailingly cheerful even when their 'customers' are less than appreciative. Keep up the good work :)
September 2023 by ken brown
would give no stars if possible. seem very capable at losing repeat prescriptions put in the red box.
February 2023 by Isabella Daly
This is my local pharmacy and the Pharmacist anad all the staff are professional and friendly.
November 2021 by Reg Roberts
My prescription was delivered this afternoon very efficiently but I noticed one medication was missing. No problem, understand they are under a lot of stress at this time and decided to pop in to pharmacy and collect tomorrow.6.30pm knock at door and the delivery driver brought my missing medication and apologised. That is true dedication to yourclients
November 2021 by linda bruce
Order online and either doesn't get ordered or only orders part of it! And its down to us to then ring the doctors to sort it out!
November 2020 by mary cooper
What an incompetent dispensary! I was told to collect a prescription after 4 pm by the doctors, as it was urgent! So I gave them time, and arrived at 4.20 only to be told they had only just received it! ( the doctors had called told us at 12 noon or before)So I waited and waited at 5pm I asked what was going on! Only to be asked and who are you! Unbelievable! Then it was, oh they didn?t know that you were waiting! What!!!! I was in view, after being told to wait!Absolutely rubbish service and manners!!!
November 2020 by Stacey Goodwin
The staff are polite and very helpful even though the pharmacy was busy I was dealt with quickly with no issues.
November 2019 by James Weightman!
After going to the pharmacy at 21:15. To use the needle exchange.I was refused the service under the reason that it's not open. Even though I've been numerous times after 21:30.The reason I was refused is because the female that should of served me. I have had issues with before. After she broke confidentiality rules and spoke to people out side of her job about steroid use.Tonight the pharmacist that allowed me not use the service after the female in question refused to serve me.I will be making another complaint as this is not acceptable.
November 2018 by Jill Dobbs
Excellent pharmacy within the Riverside Surgery building.