March 2024 by Alison Lowe
We love our log burner!! We?d used Fireplace Finesse before to install a gas fireplace a decade ago and when it came to looking for a log burner they were our first and only port of call. We were a bit limited on choice due to space and chose the Charlton & Jenrick Pure-vision stove with a new limestone surround and granite hearth. It?s 100% the best decision we?ve made for our home. Great service from Mark and great install by Wayne. A competitive price with no redecorating needed
February 2024 by R
We love our new fireplace (old removed and more space created for a new logburner).Service was good and team made every effort to finish job on time and to our requirements. Thank you.
December 2023 by Naomi Cunnington
We absolutely love our log burner! Everyone at Fireplace finesse have been so professional, thorough and caring throughout the buying & installation process. They squeezed us in for install before Christmas and sorted out an issue we were having - they even rang up to check on everything on Christmas Eve! They really do care about their customers and products.The care for our home and most importantly our indoor cat throughout installation was just superb, clearing up after install - making sure our cat was safe, who by the way is now in love with the burner as much as we are. We can?t recommend FF enough - thank you so much!
November 2023 by Nikki Chamberlain
My parents are delighted with their new fire and surround, the service provided from start to the finished product is outstanding!Thank you, we would highly recommend you.
August 2023 by David Gracey
We used them recently to instal a log burner in my workshop and another one in the living room. Very pleased with the results. Extremely professional, arrived on time and cleaned up after themselves. We shopped around prior to selecting them. We found them to be the cheapest. They do seem to be quite busy all the time, so book early.
May 2023 by Debbi Roach
Fantastic job, can't praise them enough
December 2022 by Barry Atkinson
We have recently had a Wide Inset Stove installed by Fireplace Finesse Ltd.The service that we received was excellent and I would highly recommend them.Mark and Paul were extremely knowledgeable and thoroughly professional.They ensured that everything was completed to our satisfaction and that we were satisfied with their services.
November 2022 by linda roberts
Very pleased with our new woodburner from Fireplace Finesse. From start to finish a very professional job. Mark and his fitter were very knowledgeable. They kept us informed all through the ordering process. We also had the chimney lined at the same time which has made the fire burn way better than our old woodburner. The woodburner looks great in our inglenook.Wouldn't hesitate to recommend them.
October 2022 by Paul Cole
Absolutely fantastic experience, from the first showroom visit to the finished article. We changed our mind part way through the work and the team just took it in their stride.Really pleased with the work and the finished article, can?t wait for winter to arrive so that we can start to use our new stove.Cannot recommend Fireplace Finesse and their team highly enough.
October 2021 by JASON GROOM
Just had a woodtec 5 wide log burner fitted by this Fireplace finesse.Very knowledgable engineers with years of experience that complete a fantastic job that also clean up behind them.Great job guys very happy in front of my new fire.Would recommend very professionally done from start to finish 5*
October 2021 by Gary Abbondanza
Extremely pleased with the level of service and final installation of our new stove. Excellent product knowledge and workmanship and the after sales care has been first class.
October 2021 by russelljohn123
The fireplace is simply superb and really enhances the room. We are absolutely delighted with the service and installation. Would highly recommend Fireplace Finesse to anyone
October 2021 by Wendy Judd
Had a gas fire installed a year ago it developed a problem so was unable to use it safely ,despite contacting fireplace finesse twice and them saying they would get someone toContact us , and a visit to the showroom where again we were told they would contact us we have not heard anything from them seems they only want to sell you fireplaces and fires but no customer or after service at all they don?t want to know we would not recommend this company at all
October 2021 by keith batchelor
After contacting Fireplace Finesse an appointment was made for Mark to come and quote for a new gas fire.Mark gave us great advice and has excellent knowledge of the products they supply. The installation went without a hitch, the fitter left the area clean with all rubbish taken away.We are 100% happy and would recommend this company without hesitation. Thank you to all at Fireplace Finesse
October 2021 by keeley arundel-mcconachie
From start to finish the service has been excellent. Knowledgeable staff gave good advice and a range of options for replacing a defunct gas fire. The fitting was seamless and took less than 2 hours. We very pleased with our new remote control fire, it looks great. I highly recommended this business.
