November 2023 by Dax 63
To be honest I mostly use their rivals, Screwfix, as they are closer to where I live. On the occasions I do use Toolstation, they're staff are always friendly and very professional. I've also noticed that TS will often sell the identical item to SF significantly cheaper. So sometimes it's worth the extra effort to drive to their branch.
July 2023 by Laura Kennerley
Great customer service received lyndsey was so helpful would recommend
March 2023 by Leigh Stephenson
Quick and efficient. Best price for the item we purchased. Friendly staff.
February 2023 by paul gurton
Excellent great helpful service Marcus thank you
January 2023 by Steven Buss
Staff very helpful. Good carpark.
December 2022 by Robert Jarman
Boston Branch. Ordered online and went to click and collect as normally. Waited till next counter person became available. They ignored me standing there and started serving the next person in the till queue. I asked if anyone was doing click and collect. I was told no you need to queue and he turned back to the person he'd started serving. If that was the case why not tell me when I first walked in and stood at the counter. I'd been there 5mins patiently waiting for the next person to finish. The queue was around the store about 8 people. Gave up just went to Screwfix got served pleasantly and promptly without pre-ordering. Enough to make me think about giving up on Toolstation. If click and collect is not available then remove it as an option on the website.
October 2022 by Beryl Fletcher
Never used Toolstation before, but would recommend it. Very polite and friendly staff, very helpful too. Had everything I needed.
October 2022 by Peter Taylor
Called in today for replacement bulbs and was very impressed with the service received. Very helpful and would recommend a visit.
October 2022 by Ashley Caunt
Friendly staff, well priced products and good range of stock, will use lots more in future ?
October 2022 by Mark Morris
The staff are exstreamly helpful with questions & finding you the right product you are after to do the job you are doing can't say enough in praze for the all.
October 2022 by Dave Stevenston
Popped in earlier today, young chap Marcus served me amazing service and super friendly chap and helpful.
October 2022 by Gary pegrum
Customer service friendly and helpful ?An absolute pleasure to deal with ??
October 2022 by Nicola Wilson
Recently bought a loft ladder and found the staff knowledgeable, friendly and efficient, I will definitely go there again
October 2022 by Sharon Ross
Always excellent customer service Thank you to Simon and Lyndsey
October 2022 by KesTux Guziux
Good prices, will find everything you need, good helpful staff!!!
