March 2024 by Jane English
No one answers the phone ever!!!! Been trying over a month to get through!! Poor service lhp.
March 2024 by Yvonne Gunter
Very happy with the problem with my roof the builders who they sent were absolutely excellent their company is Brothertoft two very good workers
December 2023 by Mr Gudvin
Great team, very helpful. Many thanks
August 2023 by Tracey Donworth
I have had excellent service from this Housing Association. All the staff are very polite and helpful.I have had a couple of repairs done and of a good standard.
August 2023 by catherine newman
We have maggorts comming through our ceiling in kitchen ,mould in kitchen leaking pipework under sink ,wood termites eating through wood on living room window ,windows are terrible synergy said there wrotten ,we ring and ring but nothing ,our last place was thick with mould ,its a joke enviromental health wouldnt let this go on ,lhp dont seem to do anything just pass it on nothing gets sorted ,mould killer is toxic not meant to be used if ur living in the place its a night mare wake up
July 2023 by Tom
Awful company, very rude telephone staff. Every time you call the person your trying to speak to is 'out of office', its like they try to avoid speaking to their tenants and addressing their issues. Called about a repair a year and a half ago, needed a builder to look at some brick work, they sent a plumber. Called and explained they had sent the wrong person and they was not bothered. Still haven't sent anyone round.
April 2023 by Jason Clayden
Said Lincolnshire housing association ,Boston housing association..rang and waited 14mins to be told this isn't longhust housing association.
April 2023 by Konrad Nonckiewicz
They found a legal way to rob people of their money. They have increased the rental prices so significantly and cannot reasonably explain why. The people who work there have no idea about their job. Communicating with them is a waste of time because these people do not understand what you are saying to them.
March 2023 by Google User
No one ever returns your calls after leaving 6 messages and 6 promises, nothing.Very unprofessional, uncaring and not very sure of who does what
February 2023 by Rosy Bishop
No heating for 3 months now. They don't care just keep telling me to wait for a repair date. I've been waiting 3 months! 3 children in the property. It's disgusting. Think I will hold back 3 months worth of rent, see how quickly that gets their arses into gear!
January 2023 by Mellyboy 58
And 99% of them park like idiots
January 2023 by Stephen Sizer
Sorry to say but not very helpful at all told someone would ring me back within 2 days when really needed to sort a payment out to them straight away
January 2022 by Beverley Marshall
Very polite and helpful if able
January 2022 by Siana Bolland
Workers let themselves into your home or property with no permission to access. I have animals and children I had no contact about them needing to access my property to paint and gates left wide open no knock to ask to enter the garden aria as a pet owner and mother of small children if my animals or children were in the garden and I had no idea that workers had let themselves into the aria with gates wide open there could have been problems this is very unpleasant and aspecialy with no knowledge of this access you do not just let yourself into someone's home with no knowledge or permission it's disgusting
January 2022 by Anna Szwedzinska
Extremely poor customer service. You have to wait at least 30 mins to be conected to someone.
