December 2023 by Happiness05850584722
My brother lives in Boston an absolutely loves this place, I spent this Xmas down there an Xmas Eve morning went for breakfast at 8am it was a little early for me to be honest an I was surprised to see how many people were there already, plenty of choice for whatever kind of breakfast you wanted staff were friendly an very helpful, I'm not one for going out for Xmas Dinner however we returned the next day at 12pm we were greeted again by friendly staff, greeted with Bucks Fizz or Prosecco and seated at our table within minutes, service throughout was excellent and for £50 I thought it was excellent value, I never expect the best at Xmas in any restaurant but I really enjoyed the day an would recommend going there whenever I visit Boston from Manchester, lovely lovely staff & chef an Great value tasty food could have done with a bit of Xmas Music other than that 5 stars from me
December 2023 by P1938ZRandym
Well where do we start. Pre booked a boxing day meal for 1 pm. After forty five minutes and a visit to staff we received our starters . Then told to order our main course but already pre booked second catastrophe. That's in between trying to get the table cleared obviously not enough staff and chaos organisation. Sweets did come eventually. Two and a half hours later we were pleased to leave .
December 2023 by D5355CXmarkm
CHRISTMAS DAY Awful all round! We waited for 40 minutes in a queue to be seated. The starters were appalling, we?ve had better pate in Lidl. A blob of sweet onion chutney and a soggy slice of toast. We asked for some butter and got told NO. Carvery was stodgy and stingy. Mean with the meat and the beef was overcooked. ONE pig with no blanket! Watery gravy. One sundae, trifle flavour was ok. No wafer or sprinkles. The other, blackforrest, was tastless with no evidence of black cherries. Waited over 30 mins for pudding. Shocking price of OVER £50 each plus drinks. Very poor value. Not at all Christmassy - hardly any decorations. We go here quite a lot and will be taking our complaint further. The Staff try, but this was overbooked today, ruined our Christmas Day.
December 2023 by 11323374
Went in for a family meal, staff very friendly and attentive to use, loved the festive decorations and music definitely be going back we had a wonderful time there
December 2023 by Constance99
Food ok but very disappointed at no Christmas decorations apart from small tree at entrance. Surely a few pieces draped over the pictures is not a lot to ask. So no Christmas atmosphere at all, very poor show, very miserable the week before Christmas..
December 2023 by vulcan-reviews
The Pub definitely relies on the Premier Inn next door for trade as I we cant imagine anyone actually wanting to go here freely. Never seen such shambolic staff! Arrived in the afternoon and wanted to sit near TV to watch the Rugby. The only table free was filthy with plates with half eaten food on and mugs and glasses on it. We ordered drinks at the bar and asked the barman if he could get the table cleared 'yes no problem'. 10 minutes later still not cleared. I asked again and was told 'were busy we'll get to it'. He told a member of staff again to clear it. 20 minutes later still not cleared....so I did it myself as we wanted to order meals! Half an hour and the barman turned up to clean our table....I explained the I'd had to do it myself....he just grunted and went. The next table overheard we were ordering food and said theirs took over an hour to come and it was cold....so reluctantly we ordered. And yes...long delivery and cold and pretty poor quality tbf. Our evening meal wasn't much better. One of our reviewers complained as his was cold, but the staff just didnt seem at all interested. Next morning we hoped breakfast wouldn't be as bad as it was a straight forward 'buffet'. We were in the toast queue when a woman member of staff pushed by us to refill the 'bread baskets' by hand...this concerned us as we'd just seen her in a cupboard putting sugar, butter, knapkins etc out and wiping the sides down with a mucky cloth at the breakfast bar/coffee bar.....without washing her hands inbetween time! Then she's handling bread that's going in peoples mouths, Disgusting! Breakfast was the best meal we had, even though a lot of stuff had gone and we had to wait in the queue waiting for the buffet to be refilled. Then to top it off the coffee machine broke and poured steam out everywhere. Overall pretty dire....Not a place we'd recommend. Wheelchair access is a bit tricky, and if your on a mobility scooter youve no chance. 4/10...and only because the beer was cheap ?Location 10/10 ?Staff Performance 1/10 ?Wifi 3/10 (kept dropping out) ?Cleanliness 6/10 ??Disabled Access 5/10 ??Negatives- Staff useless and unhygienic. Disabled Access tricky to negotiate. No Wifi connects to Premier Inn and dropped out regularly.
December 2023 by Highlandfox
We had a really lovely Christmas lunch with a large group of friends (around 20 of us). The restaurant was very busy with other customers too. Tables were all decorated with seasonal ware, including crackers. Our food was delivered with care, ours was delicious and hot. Staff were very pleasant, helpful and made sure you had everything you needed to make your stay enjoyable. Our waitress Leanne was excellent, and went the extra mile for us, even though our party was quite a large one, she managed it with ease, good organisation, and professionalism. We will definately be returning, thankyou.
November 2023 by Steve S
Staff great, Manager runs around like headless chicken, food good but was luke warm which totally ruined it for us. . Very short staffed by the look of it. No radiators switched on so the place was really cold at 4pm and people were keeping their coats on including us!! (totally unacceptable and a bit of a pee take). The wife switched two radiators on around the restaurant, which then started to heat up nicely. Are you trying to save money by keeping the radiators off Brewers Fayre? Never asked for feedback about the meal by any member of staff. Its no surprise, Brewers Fayre are giving away heavily discounted meal vouchers. Is this to keep the place a float? We are new to the area and I have to say this is our first and LAST visit. We wont be back.
November 2023 by suesQ4890MZ
we called in to have lunch before paying a visit to the hospital. we were quite surprised by how busy the place was but found a table and took a look at the menu. after checking it out we decided on the festive menu and chose a 2 course meal for £14.99. we both chose the turkey and all the trimmings and we waited for about 25 mins and weren't expecting anything special but boy were we shocked.......the meal that was put before us was huge and the quality was superb, the turkey was succulent and the veggies (roast pots, roast carrots, roast parsnips, swede & carrot, peas and brussel sprouts) were excellent, there was also pigs in blankets, gravy, stuffing and cranberry sauce. this was definitely a full lunch and we were glad we hadn't really had much for breakfast. we had also chosen to have deserts with myself having the after eight mint sundae and my husband having the sherry trifle sundae, again we expecting small pre-maid ice-creams but the large sundaes we received were individually made and excellent. the atmosphere at the restaurant was excellent and the service was very impressive and we will definitely be making another visit in the near future.
November 2023 by Rita D
Lovely meal again lovely friendly staff were busy but not bothered us all good quite a lot in but as Saturday we prebooked
November 2023 by Sophie M
Jordan was excellent great service, very quick and efficient. Jordan was a massive help whatever I asked for he went out of his way to help. The food was amazing steak was well cooked.
November 2023 by Lyn N
For the first time ever rather disappointed today. We booked a table for 4pm. First of all when we placed the order the staff member misheard and only ordered one instead of two, so had to wait for another portion to be cooked. We decided on the carvery, but the choice was very limited. They had run out of two of the three choices of meat, and the only vegetables left were mainly potato. I have to state this was nobody's fault, they had been exceptionally busy today, much busier than anticioated and the staff were all so very apologetic. For the staff and their understanding and support I would give 5 stars. Especially for Stacey the General Manager who we feel had been more than fair. Well done Stacey and Staff on dealing with a difficult day.
November 2023 by Susan C
We had friends come down and thought we'd go for a nice meal, however although the food was cooked properly by the time we received it it was cold, this is totally unacceptable when dining out. All the staff could offer was that they had been busy we feel very let down and won't be returning for food again.
October 2023 by Lin S
We stopped en-route to the coast at about 3 o?clock in the afternoon to break the journey. Food ordered from the 2 for £11-49 menu arrived promptly served by a very polite waiter. The meals were hot and tasty and well worth the money. As the driver I opted for a cappuccino to drink, duly dispensed by machine, however I found this to be quite weak. Thinking about it I suppose I should?ve added a shot of espresso. If we happened to be passing again and wanted to eat we would def stop again
October 2023 by NDBYS
What a fabulous pub! The staff were absolutely great. Really helpful , pleasant and engaging. The food was also brilliant. Good size portions fresh from the kitchen and piping hot. The menu is varied and good quality and the drink offering is also broad. But what stands out is the attitude of the staff. It?s really refreshing to visit a pub where all the staff are so helpful and clearly want to do a good job. I would recommend this place to you if you?re ever in the Boston area. It?s well worth a visit.
