November 2023 by Keith Pitteway
I have kidney failure I have been waiting for 3 weeks for a part of my prescription to be filled to be told again today they forgot to order it this is the 4th time I have been into the chemist and as always a long wait to be told no what a joke
October 2023 by Julie Taylor
The staff are always very polite, friendly and helpful each time that I go in. There must be times when they have off days but it never comes across to the customers. All of the staff are equally as praiseworthy , but the one that served me today, Megan, was especially so, we even had a laugh. The store is always clean and tidy with plenty of products on display and I don't think they're overly expensive. I would, and do, highly recommend Boots of Barton, I cannot fault it.
September 2023 by Coo
Sort your customer service skills out, they are absolutely non-existent.Was told prescription was ready to collect, when I went in, the prescription had apparently been thrown away... no real explanation as to why, ridiculous place.
September 2023 by Lenny Storer
Seven or eight people queueing for the only member of staff is hardly the most inviting first impression. Nobody has time to queue that long, including me so I went elsewhere.
August 2023 by Kai Clapham
Very polite and welcoming workers
May 2023 by Richard marrs
Not very efficient. Told my prescription would be in on 3 occasions and on 3 occasions it wasn't. No apology. Going back tomorrow for 4th time. Fingers crossed ?
February 2023 by frances storey
Issues with data protection, donelt expect your personal information to be treated with care. Dirty shop and never stocked. Issues with medication ordering and drug management. Disinterested and rude staff.
January 2023 by Paul Rushforth
Rather slow service.
March 2022 by Rob
We couldn?t enter because a sign in the window said that they had decided to overrule the British government and insist that you still wear a face mask.
January 2022 by Dusan Radoje
As usual. Efficient Dispensing & Friendly Staff.
January 2022 by Kay Woods
Fab store friendly staff ?
October 2021 by Alasdair Porteous
Poor customer standards by vaccination staff, lacked confidence, poor knowledge of systems, dismissive. Asking for payment when corporate customer. Vaccination staff dismissive when asked for complaints contact details. Issue with website automated booking service for free corporate vaccination. Manager also couldn?t supply complaints contact details when requested. Manager tried to assist and genuinely helpful. Escalated to pharmacist. Acknowledged there was an issue with the booking system. Total waste of time. Poor customer experience. Tiny consultation room.Continue to use for drop in purchases and prescriptions.
October 2021 by Rob Ertyboberty
We couldn?t enter because a sign in the window said that they had decided to overrule the British government and insist that you still wear a face mask.
August 2021 by Matthew Keates
Served by a very lovely lady who was very helpful. The only negative is the long wait, I was waiting for ages before I got served and only a couple of people in waiting for their prescriptions
July 2021 by Garry Coulson
The staff here are so friendly and helpful. I always seem to get what Item I need. Parking car is easy and spacious.
