July 2025 by Carol Thornton
Boots have had problems with capacity in the past, but it all seems to be working now. There were only 2 or 3 in the queue, and having signed up to text alerts, my prescription was ready and waiting.
Heather was speedy, and she always seems calming!
May 2025 by Karen Bolton
Come in this morning for my prescription told wasn't there even though it had been waiting there 1 week according to the doctors
Mature woman serving customers stood there picking her nose absolutely disgusting poor hygiene and unacceptable very smelly breath also horrendous staff
April 2025 by Heidi Kirby
When the regular pharmacist is working the shop runs effectively but when a temp is in the queue can be quite long. The shop staff are always pleasant
February 2025 by Clair Jukes
Staff not to friendly but must say good service
May 2024 by Paula Rodwell
I understand that it is a busy branch being so near to two surgeries - so why only have one member of staff serving? There is room for two.
March 2024 by Cyril Harness
Shop Assistants not suitable for dealing with the public
November 2023 by Keith Pitteway
I have kidney failure I have been waiting for 3 weeks for a part of my prescription to be filled to be told again today they forgot to order it this is the 4th time I have been into the chemist and as always a long wait to be told no what a joke
October 2023 by Julie Taylor
The staff are always very polite, friendly and helpful each time that I go in. There must be times when they have off days but it never comes across to the customers. All of the staff are equally as praiseworthy , but the one that served me today, Megan, was especially so, we even had a laugh. The store is always clean and tidy with plenty of products on display and I don't think they're overly expensive. I would, and do, highly recommend Boots of Barton, I cannot fault it.
September 2023 by Coo
Sort your customer service skills out, they are absolutely non-existent.Was told prescription was ready to collect, when I went in, the prescription had apparently been thrown away... no real explanation as to why, ridiculous place.
September 2023 by Lenny Storer
Seven or eight people queueing for the only member of staff is hardly the most inviting first impression. Nobody has time to queue that long, including me so I went elsewhere.
August 2023 by Kai Clapham
Very polite and welcoming workers
May 2023 by Richard marrs
Not very efficient. Told my prescription would be in on 3 occasions and on 3 occasions it wasn't. No apology. Going back tomorrow for 4th time. Fingers crossed ?
February 2023 by frances storey
Issues with data protection, donelt expect your personal information to be treated with care. Dirty shop and never stocked. Issues with medication ordering and drug management. Disinterested and rude staff.
January 2023 by Paul Rushforth
Rather slow service.
March 2022 by Rob
We couldn?t enter because a sign in the window said that they had decided to overrule the British government and insist that you still wear a face mask.
