December 2023 by Jewels Rose
The eye test was fine and optician gave good explanation about everything. However I could not find any nice frames as they all seemed really cheap looking for the price and limited on sizes and styles. No staff came to assist this time so I took my prescription and left.
December 2023 by Manjula Perera
The staff are very friendly helpful and knowledgeable. Duch helped me and she took her time and gave me the best advice and service.
December 2023 by Val Stevens
Staff were very helpful and helped me choose a lens that was different but better than ive been using.
December 2023 by Lesley9744
A warm greeting, excellent, friendly staff who make you feel comfortable, as if you've known them forever.
December 2023 by Jed Jeddies
What lovely people from the moment I walked in everyone was friendly I used to go to Oadby but stopped going as it was awful at this branch it?s like night and day when I came out of seeing the Optican who couldn?t have been nicer the lady whispered that I had a free optical voucher how kind is that go team wigston!!
December 2023 by kim hubbard
Friendly staff, professional ser ice. Can't fault them.
December 2023 by P Tward
Disrespectful staff member spoke to me in an extremely inappropriate way.
November 2023 by Patrick Grimes
Very professional and friendly. Great value.
November 2023 by Aprichelle
Kay went out of her way for our boys, as did her lovely daughter. Karen, Alex and Holly are always brilliant and friendly.Very special mention for a very special person called Dutch. Dutch is simply outstanding work my neurodiverse boys-- distracts, engages in their interests and makes them laugh. Dutch has a very easy and likable manner which puts people immediately at ease.They would have had 5 stars, however the blonde long haired lady that does the pre measurements is so dismissive, doesn't engage in any form of eye contact, or even basic pleasantries; she simply repeats herself until you do what she tells you and then dismisses you. She was incredibly impatient with my autistic children as one has sensory issues and didn't think the device she wanted him to press his face against was clean enough. Maybe she just doesn't like anyone, but my children don't understand that-- they only think they made her angry and couldn't let it go afterward/becoming agitated thereafter. It took the luster off the experience for my children for sure.Outside of this one person mentioned above as an exception, Specsavers opticians Wigston is a customer and neurodiverse friendly experience with some very genuine, chatty and outgoing people.
November 2023 by amish som
Staff are really friendly but the lenses and frames are of cheap quality. Spent £60 on new lenses and made sure I only used the provided cloth to clean them but yet still the anti glare is starting to ware off. Would I buy from them again? Nope.
October 2023 by Deborah Vesey
Very impressed with how attentive the staff are. Superb service from lovely, friendly people. Highly recommend. Very happy with my glasses,and can enjoy reading again. Top notch!
October 2023 by Samantha Jones
The staff are so friendly and attentive. They always make my children feel relaxed and you're never kept waiting for more than a couple of minutes. Wouldn't go elsewhere!
October 2023 by Jessica Byrne
Staff here are brilliant. Highly recommended this branch always happy to help and everyone I have dealt with is lovely.
October 2023 by Dawn Smith
Fantastic service, not at all 'pushy', very helpful with selecting the correct fitting glasses.
October 2023 by Dawn
Fantastic service, not at all 'pushy', very helpful with selecting the correct fitting glasses.
