December 2023 by Manny Zala
Very pleasant and knowledgeableStaff
December 2023 by M Samp
Terrible. Wasting too much time with customers by chatting about unnecessary stuff when there is a big que.
October 2023 by Mohd Walid
Very worst experience with banking staff in this branch when I went in this the lady at the reception without listening to the full query she constantly saying we cannot offer that showing some racism which is not acceptable I am going to log a complaint online for the experience I got here today this is not at all acceptable as as customer representative you need to have some patience when dealing with the customers
October 2023 by Dan Seal
Had a minor issue regarding one of my accounts, all put right in a friendly and professional manner, would be a shame to lose this establishment from the high street.
September 2023 by Les dorées
Unprofessional and unfriendly behaviour on the only two occasions I went! I was made to wait 1h30 with my toddler because of a technical problem. A black-haired woman with glasses even made my son cry because she thought he wanted to go into an office when all we were asking for was a toilet. She seemed exasperated that I was asking for technical assistance and preferred to pass on another customer who was ill at ease, leaving me to deal with the hotline inside the bank while carrying my crying child in my arms!The second time I went there, when I was talking to a charming employee, she interfered in our conversation in a rude manner, being completely out of line and trying to impose her way of doing things. Something needs to be done about this!
April 2023 by Susan Marquis
Only had to wait a few minutes. Cashier very friendly and gave helpful advice
February 2023 by Yogesh A
Busy branch.
October 2022 by Dodders
Went in today to open bank accounts for my grand daughters, no one available, no Saturday appointments, no appointments for 2 weeks, have had to book a day off work to open accounts, not very helpful at all.I have had this account for over 40 years and I must say they have never been so unhelpful.I also have an account with Santander and am going to try them to see if they want my business because Lloyds obviously don't
October 2022 by Ahmed Ahmed
Very satisfied with the service and staff.Mary (branch manager) and Matt get the credit.Definitely a returning customer.
October 2022 by Ray Dean
Good service
May 2022 by Marcin Sobczak
Best branch I ever been ?, all ladies are extremely helpful and friendly , if i could I will give 6 stars ?????
February 2022 by jackie king (Pxc150)
A few years back the bank helped me so much sorting out my finances, the staff are helpful friendly, if you go into a meeting room you get offered a drink tea coffee etc, I have been with this branch since it opened, as the closed South Wigston branch down, so many stories from over the years ? ? ?? ?? ?? I wouldn't go anywhere else
January 2022 by jackie king
A few years back the bank helped me so much sorting out my finances, the staff are helpful friendly, if you go into a meeting room you get offered a drink tea coffee etc, I have been with this branch since it opened, as the closed South Wigston branch down, so many stories from over the years ? ? ?? ?? ?? I wouldn't go anywhere else
December 2021 by Jane Simmons
Not too busy extra staff to make sure the line goes down quickly
November 2021 by susan panteli
Found this branch inconvenient to get to ,unfriendly,unhelpful service especially for business felt assistant was abit sarcastic will only go again when absolutely desperate as its inow our nearest branch .
