July 2025 by Luke Reeve
Service is so slow and there?s never enough people on the counter to serve and the ques almost always go outside. Will now go through the process of changing banks.
July 2025 by Naim
The most outrageous staff ,the woman is a disgrace to Lloyds.
Continuously asking me if I'm being scammed.
Withdrawing money from a bank is getting harder to do.
April 2025 by Avvy Adel
Worse Lloyds bank in Leicester. Employees are sooo slow and the young female with black her is disrespect. They take their time with everything and do not care about customers needs. Their system shuts down every 5-10min. Which is not helpful
November 2024 by Johannah F.
Lloyd's Bank is a lovely Bank. The Staff are very friendly, helpful, and are not ignorant when it comes to Wheelchair Customers. If you want to have a Private Consultation at Lloyd's Bank they are happy to oblige. You have to make an appointment to do so. Wheelchair accessible is wonderful. Lloyd's has an electric door that opens automatically. A Lovely Bank by far.
August 2024 by Lucian Florin
I went to open a new account, but I was totally ignored, I explained that I have problems with my phone and I don't have online access, they said that it can only be done online. Disgusting that you can't open an account at branches
April 2024 by Tina Young
I went into the bank today with my husband and was spoken down to by the young woman at the customer service desk. I asked her not to speak to me as if I'm stupid just because I'm in my 60s with white hair doesn't mean I don't understand. My husband was told to return with ID and she actually said in front of a bank full of people "and don't bring her back with you" so glad I don't bank there!!
February 2024 by Ashani Koshila
This is the slowest bank in Leicester, customer service is so bad. Do not understand
February 2024 by Lasantha Mahampitiya
I went to bank to certified my statements for visa application requirement. I have all required documentation to prove that I desperately need to have verified bank statements for success of my application. They did not mind at all. Staff has the access and ability , but they simply ignored me. This is being the worst banking experience in my life. Unbelievable. Try to talk to management but no point. How it became branch policy more important than customer urgent and utmost important customer ? I feel that they still don?t understand modern banking practices and customs satisfaction. Do not recommend.
December 2023 by Manny Zala
Very pleasant and knowledgeableStaff
December 2023 by M Samp
Terrible. Wasting too much time with customers by chatting about unnecessary stuff when there is a big que.
October 2023 by Mohd Walid
Very worst experience with banking staff in this branch when I went in this the lady at the reception without listening to the full query she constantly saying we cannot offer that showing some racism which is not acceptable I am going to log a complaint online for the experience I got here today this is not at all acceptable as as customer representative you need to have some patience when dealing with the customers
October 2023 by Dan Seal
Had a minor issue regarding one of my accounts, all put right in a friendly and professional manner, would be a shame to lose this establishment from the high street.
September 2023 by Les dorées
Unprofessional and unfriendly behaviour on the only two occasions I went! I was made to wait 1h30 with my toddler because of a technical problem. A black-haired woman with glasses even made my son cry because she thought he wanted to go into an office when all we were asking for was a toilet. She seemed exasperated that I was asking for technical assistance and preferred to pass on another customer who was ill at ease, leaving me to deal with the hotline inside the bank while carrying my crying child in my arms!The second time I went there, when I was talking to a charming employee, she interfered in our conversation in a rude manner, being completely out of line and trying to impose her way of doing things. Something needs to be done about this!
April 2023 by Susan Marquis
Only had to wait a few minutes. Cashier very friendly and gave helpful advice
February 2023 by Yogesh A
Busy branch.
