April 2025 by Rohan Chaperon
I?m writing to express my disappointment following a recent experience my sister-in-law and her guests had at your restaurant for her hen party. What was meant to be a celebratory evening turned into a frustrating and frankly, unprofessional experience.
To begin with, after the group was seated, it took over 30 minutes for a member of staff to inform them that there would be no starters available ? something that should have been communicated immediately or, ideally, when the booking was made. It felt incredibly disorganised and left them with very limited options for the evening.
Dinner was served at around 8:30 PM, which is already quite early for a Saturday night out. However, what made things worse was the uncomfortable feeling of being rushed ? staff were hovering around the table, creating the impression they were waiting for everyone to leave. Later, it was actually confirmed that the restaurant was only waiting on their table so it could close up. That is completely unacceptable, especially on a weekend night when guests expect to relax and enjoy their evening without being pressured to finish up quickly.
This experience was extremely disappointing, especially for such a special occasion. The lack of communication, professionalism, and consideration for the party completely let down the group. We chose Tipu Sultan with high expectations, but unfortunately, it did not live up to its reputation. Other customers had a similar experience, which resulted in them going to another restaurant.
I hope you take this feedback seriously and ensure your team is better prepared and more respectful of guests? time and experience in the future
April 2025 by Imran a
I would give zero stars if I could, but it wouldn?t let me unfortunately. Poor. I came to this restaurant after a long journey only to be told that they?ve closed at 5pm. No warning on their website at all. For that reason, very poor service and I won?t be attempting to come again. Service and communication is key and I hope they improve on this in future.
March 2025 by Nadir Khan
Normal food
March 2025 by Akshay Sehgal
The food is average to say the least. Chicken curries were not marinated properly and the chicken pieces itself were hard and so huge in size and difficult to eat. Naan was bad! Not sure how such restaurants get away by serving such mediocre food!
March 2025 by Revise The Basics
I ordered through uber eats today;
Chicken biryani
Peshawari gosht
Cheese naan
Garlic naan
The food and quality is disappointing!
The meat was so hard couldn?t bite it or break it!
Rang and spoke to Wajid ( manager) who offered no solutions and said he is unable to help,
Absolute waste of time and money!
Will never be ordering again ! Very very bad service!
March 2025 by Jayesh Patel
Fantastic for family and friends almost like picnic spot
March 2025 by Jamila
It?s was a terrible experience this time The service was so appalling and the food never came in time. why do they over book when they can?t handle the customers. They live the money though
March 2025 by Umair Jee
Staff wasn?t very welcoming. There was an angry face on young lady who took the order. 10 mins after taking the order she came to us and said we have to take starters and main course together because we are closing at 11. Even though it was 22.20 yet.
March 2025 by Asif Parekh
Waitresses are weird
March 2025 by Musallam Alnasser
It is very nice restaurant but I won't try to visit it again .. nothing unique ..
March 2025 by Saif Ullah
It was such a great experience, just need to change the quantity of food it should be in big dishes.
March 2025 by Pram Alangh
FOOD POISONING..AVOID
came here to eat on Sunday with family had a lamb dish and a few hours after I felt sick throwing up all night. rang the restuarant to make a complaint and the mangaer said his general manager will call and guess what no phone call..... So customer know their food comes pre-made from their birmingham restuarant and is transported daily, and re-heated and re-served in thsi restuarant only light dishes are prepered in the kitchen in leics... so we could be eating somebody's left overs from days ago Avoid
February 2025 by Bali Ali
I was in tipu sultan on boxing day for dinner I parked my car parking area. Today they send me 60 pounds parking ticket i am unhappy about this service. I strongly recommend if anybody go there carefully parking your car . He ruptured your pocket. I pay this ticket but I will never go there again.
February 2025 by Wasim Idoo
Very good food.
Came as a quick stop after passing through the city and stopped for a cheeky curry.
The lamb karahi was very tender and flavoursome .
The butter chicken was nice but like most restaurants, a little too much tomato and not enough cream and butter!
The tandoor roti was lovely and soft, a great little hint of smokiness from the charr. Pilau rice soft, fluffy and pillowy well seasoned rice.
Service was a little lacking at times and there were some long delays where drinks were forgotten. However, that's being said. The portions and price are great and our waitress was very helpful when present
Would recommend to anyone passing by and will be happy to return on my next passing through.
February 2025 by J C
Food is definitely lovely in here. But the service which we received was really ridiculous!!!! There was a waitress with glasses and usually in a ponytail Preksha I guess her name is, Even after calling out a number of times, she will ignore and make really weird faces to the customers and is really very rude. Reluctant to even serve the customers properly. It is really bad for your restaurant to have such staff and would you would be loosing the customers!!!!!!
