October 2023 by C L
I have to say the level of service from this pharmacy is outstanding. Due to an error from the GP, my medications were not available. However the staff here went out of their way to make sure it was available for me so I didn?t have to go too long without. Thank you, you were too kind today. Extremely polite staff who only want the best for you.
October 2023 by Sue Sutton
Always helpful, friendly and informative. Well stocked too. On road parking outside.
September 2023 by sindy soor
I have had a travel consultation with Ajay. I did not feel confident in his delivery and he eluded to the fact that GP?s have not done travel vaccinations properly in the past, he gave a booster to my daughter which was not needed.
September 2023 by Sinead Furber
Excellent service today Ajay was very knowledgeable and explained clearly all I needed to know about my vaccination.
July 2023 by Romana Ilyas
If I could give minus stars I would. I had an appointment for a travel consultation which I was advised to book by my GP and the pharmacy staff. I arrived for my appointment to be treated with a completely dismissive attitude from the pharmacist Ajay who said I shouldn?t be there. He then proceeded to list random information regarding vaccines without giving me any written information on how to proceed. I waited 15 minutes for a 1 minute conversation with an awful attitude. I?ve been going to this pharmacy since I was a child and I would honestly never return. I never usually leave negative reviews for anything! Work on your patient skills and customer service. This was appalling.
June 2023 by Tina Young
Took my ninety year old mum for her COVID jab (all of them) and had ours there efficient friendly and helpful
June 2023 by June Juett
Great experience, organised staff, person giving vaccine was thoughtful and careful. Thank you!
May 2023 by Dana Gabriela Zaharia
The best pharmacy! All the staff very well trained, they are very kind and helpful! The best services!
April 2023 by Libby Everest
Went for the first time today and everyone was so lovely. Pharmacies have to deal with some *interesting* characters, I always feel bad for how poor pharmacy staff so often get treated by demanding people. Didn?t seem to affect any of them, everyone is so really pleasant. The gentlemen I saw was beyond helpful and I?m so so grateful.
April 2023 by Libby-J Everest
Went for the first time today and everyone was so lovely. Pharmacies have to deal with some *interesting* characters, I always feel bad for how poor pharmacy staff so often get treated by demanding people. Didn?t seem to affect any of them, everyone is so really pleasant. The gentlemen I saw was beyond helpful and I?m so so grateful.
April 2023 by michael Day
I needed pain relief and with the help from my Doctors and this very efficient pharmacy I managed to receive my tablets in less than 2 hours well done Severn Pharmacy and may you continue in your success .
January 2023 by paula savage
Had covid vaccine here very well organised.staff very pleasant.
December 2022 by yi liu
I went there to get my son's prescription which was only one customer in front of me and I waited for a while and one woman severd me and another woman came again to ask me a question and I just told her what I know from what my son's doctor has said to me earlier today and she felt very annoyed and inpatient, then I waited again, finally she brought the medicine and very inpatient from her face and I said "Thank you very much", no responds from her. Well that's my first time using this family pharmacy and I don't mind waiting and the attitude of customer service is "impressive".
December 2022 by Nitin Shah
Amazing service and very friendly, also always give you plenty of advice.
May 2022 by Zara Khamker
Visited this pharmacy for the first time today. It is the most friendly, professional pharmacy I have visited in Leicester. My prescription was processed quickly and efficiently without any delay. I wish every pharmacy could be like this! They have set a high standard. Keep being brilliant!
