December 2023 by mya patel
polite staff and quick service
December 2023 by Nush D
Started using this post office after experiencing terrible customer service/unnecessary rudeness within the Oadby Parade branch. Harjit & Jasbir are both extremely helpful & efficient, and the other 3 staff I have come across are as equally helpful! I am surprised at some of these negative reviews, as I always find that jobs are done very quickly and effectively, as opposed to other branches. This particular post office go above and beyond in providing assistance even outside of their usual hours - unlike other post offices who are almost too quick to sign out of their duties and literally stop even basic communication around 4/5pm. The convenience store is also always well stocked which is handy!
December 2023 by maya genes
Great post office, convenient and helpful staff
February 2023 by Sue Sutton
Friendly and helpful staff. Well stocked shop for groceries, alcohol, soft drinks and confectionery. The small post office area covers all the regular post office facilities, as well as a collection and returns point for parcels eg for Amazon and similar companies. Off and on street parking nearby outside.
February 2023 by Jaiman Patel
Not a fan of having to go to here, never feel welcome to use the services here. My other half also has the same experience and it seems like other people do too! I'm glad we only need to go here for rare occurrences
January 2023 by sylant
Ladies are unhelpfulShop overpricedThe man there is lovely though - big up my G
January 2023 by Gentian Osmaj
Excellent service and always there to help you... 5 ?
November 2022 by FIRE Ninja
The pretty new lady, I think her name is Amun who works there at the weekend is very friendly and helpful! Very refreshing to have someone who says hello to you!
March 2022 by Usman Malik
Really, really poor customer service. Sometimes don?t even get a response from the lady behind the counter, just silence. Wanted to buy a chocolate bar whilst also posting a special delivery item and was told I had to use other till for that. Switched across only to be told couldn?t use my card because it was below minimum value even though I just spent over £10 posting an item - seriously?! I believe in supporting local businesses but that?s pretty hard to do when you get this sort of service.
January 2022 by Alison
Great location with outside parking. Likely to get busier now being charged to use Oadby central car parks. Customer service skills leave a bit to be desired. An occasional smile wouldn?t go amiss. And please answer your phone!
January 2022 by Anna Kociemba
Not possible to communicate with the post office staff as they don't speak English.
January 2022 by Sarbjit Gill
Very handy for us to have a Post Office, and convenience shop plus Off Licence literally round the corner from us
July 2021 by Andy Taylor
I disagree with some of the negative reviews on here. I have been visiting this post office for a number of years and found the both ladies to be friendly & helpful.During the pandemic, the post office arm is constantly busy, I can't remember a time where I have visited and there's not been a large queue out the door, you can appreciate the pressure they're under to be as quick & as efficient as possible... Also NONE of my parcels have ever gone missing & these guys are 100% trustworthyFinally these guys are much politer then the post office in Oadby Parade!
July 2021 by Blunt Jnr
The women are usually not overly friendly just providing a service without any customer skills BUT!! I want to get in and out fast so it suits me. Atleast they don't charge more on postal prices like the parade post office drones.who in my opinion are lazy and make you pay out the odds because they don't want to check the size of something so they guess.I dont understand what some of these reviews expect from people working?' A hi at the door ,did you find everything you needed?how has your day been? 'Why would you want this kind of repetitive nonsense said to you? If its not genuine and will last under a few minutes of your time spent within the shop, why do you want this experience.?
July 2021 by Rakhee Patel
Miserble middle age indian lady with glasses behind post office... made us queue up twice to buy a bag to send our package in at the till...then made us queue up again to send the package but then let the next customer buy post cards and send his package in one transaction. When calling her out on it there were no apologies. When using the service you will never get much communication from this lady just eye rolls and silent stares. Very rude person, I am not sure why she works there as clearly doesnt like her job very much.
