March 2024 by Rachel Hand
First class assistance and friendly expert advice when I was trying to replace a mouldy carpet and underlay. Turns out rug doctor won't remove the mouldy smell and any new underlay I put down would also smell. Better to get a new carpet and underlay fitted professionally for only slightly more than the new underlay and carpet grippers! With the added benefit of saving the husband a lot of work and swearing!
February 2024 by trevor dickinson
Easy friendly to deal with thank you
February 2024 by Carl Allen
Good experience in store, sent out a chap to measure so we got the best price. Fitters were polite, friendly and helpful and the job was done to an excellent standard. Will return in future
January 2024 by Darren Tufnell
Andrew looked after us great price
January 2024 by Joanne Potts
Jo was a massive help. Always leave the shop pleased and having had a good experience. Had carpets and flooring done last year and now sorted for a new bed.
January 2024 by Kudzayi Chiwoko
Amazing customer service and quality products
January 2024 by Tendai Chiwoko
Staff are polite and very helpful.They have lot of choices when it comes to carpets and rugs
December 2023 by Christine Mcdonald
Staff were great, informing us what to consider before we chose our flooring.They came out to check that our floor was flat and advised best place to have a join as we'd just had underfloor heating put in.
December 2023 by Evelyn Bowtell
Chose carpet from the Melton shop arranged for someone to come and measure up got the quote for carpet and laminate went and and paid the balance just waiting to hear back when they are in stock hopefully it will be on a Friday in December
November 2023 by Sophie Baker
Absolutely hideous experience. Fitted the wrong carpet then completely messed us about fitting the right one. Took over 6 weeks to finally get the carpet we wanted. Constantly fobbed us off, telling us several times they were coming on a certain date then not turning up, using every excuse under the sun. Would never use this company again.
November 2023 by Melton Caravan & Motorhome Servicing
We visited United Carpets & Beds late on a Sunday afternoon.After walking and we were pleasantly greeted by Jo who asked us if we needed any help, we chose to browse the store and just have a look around first.When we thought we had found what we needed we asked Jo for some advice. Jo turned out to be an abundance of information and gave us other options and solutions to what we would of never even thought about.After all the options she had given us, not only did we get the Living room carpeted but also the stairs, landing and still managed to get a marvellous deal.Thank you sooo much Jo for all your help today, you definitely out sold yourself and made our carpet shopping experience one to remember.All in all a polite, friendly and knowledgeable member of staff that the store should be proud of, again we can?t thank you enoughRyan, Sarah and George
June 2023 by Angela Perduno
From start to finish they did an amazing job.. so much so that we have just placed and order.Staff were lovely and very informative.. thank you
June 2023 by Chris Bentley
Great service with friendly help. Fitters on time and did a cracking job and even cleaned up when finished.Would definitely recommend .
June 2023 by Terry Scott
Good friendly people helpful that I would recommend to my friends, did a quality job of laying my carpet witch looks great
March 2023 by Charlotte Siddons-Corby
If I could give 0 I would. My sister moved into her place with 0 carpets or flooring. It took her ages to save up to get a carpet for the stairs. She has a toddler so you can imagine what it's like trying to keep them away from the sharp metal spikes that were exposed. She put an order in for a carpet to be fitted with them, well over a month ago! They have claimed that the fitters have tried to access the property but couldn't despite my sister leaving clear instructions after speaking with a sales rep and actually being in the house for one of the supposed occasions that they tried to visit! From there disgraceful customer service, refuses to provide her with a refund, even though the carpet and fitting was paid for in advance!
