February 2024 by Matt Sequel
I've lost track of how many times this delivery office has failed to deliver an item to the post office got me to collect. They're absolutely useless.
February 2024 by Kate Kirk
Closed to early
January 2024 by Lindsay Topley
Never open. Terrible service, yet the cost keeps increasing. This needs a competitor.
February 2023 by Terry P H
Order something to be delivered guaranteed special delivery but not in on the day (Thursday) so you rebook for it to be delivered when you are in (Saturday) and then they deliver it on the Friday instead without any notification and write wrong house number on the card. The hours they are open a joke too. Cant collect it when you work for a living.
February 2023 by Charlotte
Can?t even deliver the parcels to the right address then they make out it?s your fault because they are to lazy and can?t do their job properly
December 2022 by A Plantagenet
An item was collected from at company at 16.21 48 HOUR TRACKED DELIVERY on Friday 25th November. I am still waiting delivery and the earliest it will arrive is Tuesday 6th, if indeed it turns up then. I was told they prioritise tracked packages.This does include 3 working days lost to a strike, but the excuse this sorting office gives for all the remaining lost days, is the fact they are slowly clearing the backlog. 11 days for a 48 hour tracked package! This isn't the 1970's they need to understand they are no longer a monopoly, now competing for business with private courier companies and Amazon.
December 2022 by Benjamin Lee
What kind of opening hours are these supposed to be? Don'st listen to delivery instructions, kidnap your mail, and refuse to open delivery office at anything like a useful time? Absolute joke of a service.
October 2022 by Jamie
No parking and awful customer service, I waited almost 10 minutes at the counter whilst about 20 people walked past completely ignoring me. Every time I rung the bell I could hear them all screaming and laughing like children around the back, and rude service when I finally got it - sort it out!
June 2022 by Paul White
Awful place to get to. No parking. Looked at like something you scraped off your foot for turning up there. Just the worst customer service.
October 2021 by O Mohammadi
MELTON MOWBRAY DELIVERY OFFICEFantastic service, great to be able to speak to the delivery office staff themselves.Really helpful, thank you. ******************
July 2021 by Tim Aldrich
The short opening hours are incredibly unhelpful. Yes it's my responsibility to check the opening hours in advance but it's not unreasonable to expect a service to be open past 11am. People have different schedules and to be only open 3 hours a day for something which people may rely on is unacceptable.
May 2021 by Sharon Plumb
Rubbish!!! Kept trying to find my long lost parcel from Coalville delivery depot, Melton mowbray, no help whatsoever.
May 2021 by paul marshall
Nerd to either update opening times or get back to work like the rest of the country, the opening hours on the door are wrong as they're closed in the afternoon, and on the website says they're open today so I go down only to find them closed
November 2020 by Andy poulton
Could not fault them at all. Super quick to resolve my missed delivery, Neil answered the phone in the most uplifting and professional way I have ever heard and it made me smile! Our parcel was then delivered within 30 minutes and they kept me updated every step of the way! Absolute SUPERSTARS!!
November 2020 by Patrick
Really rude.
