August 2025 by Mal Rankin
Really dissapented second time being let down. Will not be using this takeaway again alot more reliable takeaways. In melton you kneed too get agrip ...... .
July 2025 by Ilana Richardson
Made an order over the phone for two kebabs, and a side of homemade chilli sauce. We were sent curry sauce, not chilli sauce. We called up to ask if they could send out a chilli sauce and a fresh kebab for my partner, as the one we received for him would have gone cold by the time the chilli sauce arrived. The guy responded confused and stated that he definitely put chilli sauce in, not curry sauce. We corrected him, that it was curry sauce. He had the audacity to question our ability to tell the difference between the two and said that they look pretty similar... I tried it and confirmed it was indeed curry sauce, and he denied it, saying that he definitely put chilli sauce in. We asked for a manager multiple times, which he ignored. He said they wouldn't send out a fresh kebab, and couldn't understand why we would want a fresh one, to which we stated again that it would go cold before he could eat it with chilli. We promised to swap the old for the new so that they could clearly see the order was wrong, and prove that we're not just trying to get free food, but he said they still couldn't do this. He suggested that we should bring the kebab back ourselves.
He finally realised and agreed that he'd put curry sauce in, and apologised. He said that hed send out a new kebab and chilli sauce, however that it would take 40 minutes to get to us.
In the past, when our order has been wrong, they have rightfully sent out the correct order immediately, and swapped our incorrect items, for the correct ones. They have never argued with us over it.
Were really shocked that he argued with us and accused us of lying about our complaint. Were also really disappointed that upon the request of a manager, we were blatantly ignored each time. We understand mistakes happen, but it's how you deal with a complaint that matters and taking the right approach with it, rather than accusing your customers of being wrong. On a side note, the quality of our food was amazing.
July 2025 by Harriet Tayler
Fish and chip shop with no fish and no battered sausages 45 minutes before they close. What?s the point of being open? It's not like they just didn't have anything ready to go, they didn't even offer to cook them so must have been completely out. Girl behind the counter wasn't even polite.
April 2025 by ogunlusi abiola
The fish and chips was fantastic and superb ?. Moreover, the portion of chips was huge, and it was definitely worth the money.
April 2025 by Stuart Goode
Absolutely amazing cod and chips, great service and fresh hot food. Staff were friendly and nice.
April 2025 by Tharwat S.
My first time trying fish and chips in the UK. The portion was huge! A must try if you're in the area.
March 2025 by Michael Hodgetts
I had disrespectful dinner
March 2025 by James C
Busy busy busy. They are busy for a reason. The staff did really well coping with lots or orders coming in and managing waiting times. Keep up the good work!
February 2025 by Will Parker
They struggle with taking orders they messed up someone?s order who was infront of me and messed up mine to by leaving out a drink and sauce chicken is dry and chips looked and tasted like an ashtray
January 2025 by Phil Stapleton
Had delivery for a treat as been travelling all day very disappointed chips weren't hot and pretty much every chip had bad bits or eyes, the fish batter was Squigy fish was ok ish .Had I not been travelling all day I would have driven down town and complained baring in mind how much I paid won't be going there again albeit I have been to the chippy before and they were fine from shop.3rd January at 7.30
December 2024 by Michelle A
Amazing, welcoming staff, freshly cooked food, large portions and good value for money, the best fish and chip shop in Melton ?
December 2024 by Kevin Bartram
The food is OK here. It?s never bad, the service however today is very bad. The person serving was not polite and very rude to his colleague who appeared to be new. Customers were left waiting after an order was taken with one chap there an hour waiting for an order. I water 25 minutes and only ordered on thing.
I will choose other places with better service
December 2024 by Lewis T
Cold kebab. Small portion. Minimal salad. Never again
December 2024 by Ricky C
Best takeaway in Melton!! Great owner Pez who cares about his customers and staff is always hands on, Caroline is also a great asset to there team. Thank you as always.
November 2024 by Adrian Barlow
Always helpful sometimes you have to wait but always worth it
