February 2024 by Shelagh Moore
Always helpful staff
June 2022 by Everett kirk
Very helpful got Pro biotics,
November 2021 by David Reid
I went in to return a product I purchased online. I encountered around 15-20mins of issues, starting with "Our system isn't accepting returns" to "We can't accept a return of the item because it's been opened". There was also person who had been waiting behind me the whole time. There was a free till and a free employee, but they made him wait (even when I offered for him to go in front of me). I then received questions about why I was returning it, any other medication I'm on, and the fact I should have waited longer for the item to work. I then had to tell them that it clearly states the following return information in the email receipt I was sent:"We hope you'll love your purchase, but if you're not happy for any reason, we offer free returns on all orders. You can return items back to your local store for free, simply show this QR code in store."It did not say I would be challenged by the manager upon my return request. She eventually returned the full amount back to my card. I thought it was a pretty appalling service. I shouldn't have to justify myself if your products don't work for me.
July 2021 by Marta Hoffmann
Matt (a store assistant?) was absolutely brilliant! He gave me lots of advices and pointed me in a right direction. His colleague, Olivia, who was at the till was very nice and polite.That was my first time at H&B in Melton Mowbray but I'll definitely be coming back there.
September 2020 by Victoria Frost
In a town where shops just don't cater to eco friendly at all, Holland and Barrett could stand out better in this sector. They are conscious of it, but a high street shop needs to offer high street prices so the selection of some of my requirements were out of the question in price.However, nothing is too much trouble in here, and every experience has been very polite and friendly. My last visit I walked out with two hair colours for less than £2 due to a sale and two for one offer. In that instance I felt like I had robbed them... swings and roundabouts!!
June 2019 by tomas nesakysiu
shop gone down the hill as its the third time given receipt after the purchase, but not the voucher! they keep it for themselves!
September 2018 by Galactic Look
Staff is very courteous and friendly and helpful.
April 2018 by Rustic Look
Staff is very courteous and friendly and helpful.
Good selection of herbal items.
October 2016 by Nick Passakas
Came to find herbal teas and was very impressed with the large selection. Staff was helpful and friendly.
December 2015 by ryan shaw
Great selection, perfect for my vitamins and green tea addiction!! ð???
