February 2024 by Paul Cunningham
Sage Cross St Boots is By Far the worst dispensary in Melton!! Very very rare your prescription is ready or available, after waiting 30+ minutes in the queue, as only 1 person serving!!....even after you put your prescription in at least a week before!! Can you come back another day is all you get!! Yet people that have swapped to there local dispenser after poor service from boots....like to Hartop road....get theres on the button 2 days Later no problem!
December 2023 by kirsten hill
I can not understand the bad reviews, I have been with them years and never had any issues. the staff have always been helpful and kind. they are very busy people and will try and help as fast as they possibly can, I have rang up last minute needing medication due to errors at surgery and they have always delivered it fast so I don't go without.Thankyou guys.
December 2023 by Sandra Wain
Exemplary customer service,Very helpful every time I have been , they spend time to resolve the queries, which is what everyone wants when it is needed
November 2023 by Stephen Stubbs
Have never had a problem there, tablets were pretty much available when I needed them.
October 2023 by karen ?Angel Eyes? hutchinson
Pick my prescriptions up from here great customer services.
September 2023 by Caroline McPherson
The staff always go above and beyond no matter how busy they are. I?ve seen rudeness from other customers on many occasions and each time the staff member helping them has worked hard to fix their issue. I think everyone working here is over stretched because our NHS is overstretched? more people are directed to our pharmacies now, hence why there is always a queue. Considering how busy they get I think they do a great job!
September 2023 by Tom Earl
Told prescription was ready the next day, went back and following day and said would be 2 week wait. Terrible service, slow, unhelpful. Soon changed to another pharmacy
June 2023 by Rupen
Every single time, the slowest service to simply collect prescriptions. Queue can be miles long and only one person serving. Other employees can see the the queue but choose to ignore the customers. The dimmest people alive. Disappointing boots.
May 2023 by Helen Bunneh Mummeh
They don?t answer the phone.Useless.
April 2023 by Alison Bubb
Staff are very helpful and go above and beyond to make sure medication is ready . Keep up the good work . To all staff.
March 2023 by Christine Jones
Very helpful staff polite and friendly
January 2023 by Lucy Ball
Staff were so rude and unhelpful. When I asked them if I could go and get my prescription from somewhere else she said I could went to the other pharmacy to get my prescription they said that sage cross street had not released it back on to the system so they couldn?t give it to me. They do not answer the phone so I had to rush back there with minutes to spare before closing and she didn?t even apologise for her mistake. Customer service skills are shocking.
December 2022 by Gwendoline Dunnicliff
Staff always polite and helpful even when under immense pressure from rude customers. Keep up the good work. You are appreciated.
November 2021 by David Ramsden
A pharmacy to be avoided unless it's your nominated pharmacy. Staff helpful enough but I guess it struggles due to the volume of prescriptions processed due to being attached to the Latham House medical centre. Usually large queues and a long wait to be served and repeat prescriptions were quoted at 7 - 10 days last time I went in to pick one up that wasn't yet ready. This does seem to be a general issue with pharmacies in the area though.
August 2021 by Nikki Tennie
Very friendly staff
