January 2024 by Emma Muddiman
Always receive a warm welcome from Ollie at the Market Harborough store when he is on shift. He is always happy to help and friendly, and always has time for a little chat. Never had any issues in the store when i've visited. Plus, they do NHS discount! Yay!
December 2023 by Georgia Hart
It?s a brilliant shop!! There TikToks are so funny!! And the staff in there are lovely
July 2023 by Nicholas Smith
Encountered a very rude middle aged superdrug employee yesterday at the Market Harborough outlet.As he was stooped over a shelf and his uniform and badge werent apparent I courteously asked if he was an employee.Before he stood up he tipped his badge upwards and looked at it as if to check.I'm sure he thought that it was hugely funny but its very sad for customer relations because it cost Superdrug a good customer.Never be a candidate for the employee of the month. Retraining due perhaps?.
June 2023 by A Mann
Large store, good range of products at reasonable prices.Helpful, friendly staff
May 2023 by lina liu
I always use the Superdrug in Market Harborough as I find this store has better stock of everything. I also generally find their staff is helpful apart from this particular young miss working in the store on the afternoon of 10th May. I went to this store to collect my parcel, first of all, she?s not interested in what help I need, secondly her face looks like I owe her loads of money. Based on her unwelcome attitude I was not particularly happy so I didn?t greet her, she then started to talk ridiculously. I do hope their shop has a camera so all of this can be recorded. I have never experienced this kind of situation in Boots store in Market Harborough. I want to ask Superdrug, as a customer do I really need to beg your service? ?By the way, I am an Asian, I don?t want to bring this up, but I saw another review had similar problems and she?s an Asian.
April 2023 by Jane wills
I was helped by a verry enthusiastic boy the week before last who really went above and beyond to help, always loved this store all the staff seem to be having a really nice time I don?t think I?ve ever been in there where someone wasn?t singing !!
January 2023 by Geoff Tapp
Good store and products but was served at the weekend by an incredibly rude young guy with blond hair. I?ve seen him in store before where I also witnessed really poor behaviour from him. The young girls in there are pleasant but in future if I see the young guy in there I won?t go in.
December 2022 by Toni L
Fabulous service today.All the staff were very friendly and helpful.Lots of smiley faces for a boxing day morning.
December 2022 by oscar wilord
Amazing store amazing employees x
October 2022 by Angela Clarke
Tried to ask older man, with balding hair and glasses, where a product was, I asked him a couple of times, he acted as though he hadn?t heard me, I was standing right beside him, when he did hear me he made no eye contact and carried on what he was doing, I said don?t worry I?ll ask someone else, only then did he speak, by then it was obvious I was disturbing him, so I told him not to bother, I went to the till and asked a young girl, Kate or Katie for some help, she was lovely, and nothing was too much trouble, thank you Katie.
May 2022 by liszel nathaniel
The lady who might be the assistant manager of the MH store, I've noted now over several occasions, is what I can only describe as subtly racist. I'm an Asian and I've noticed when she's at the counter, she will be super friendly to the people ahead of me like really nice and sweet and then when it gets to me, her tone gets derogatory and abrupt. The first few times it happened, I put it down to moodiness. But now it's every time she's at the counter, I face the same treatment.Unacceptable and shame on you SuperDrug!!!There are some young staff there that are nice, polite and friendly and I really like the SuperDrug stores but I am going to have to rethink if I ever want to go to this store again.
April 2022 by Jade Murphy-Ryan
The store manager Nick is extremely rude and abrupt. I popped in on Friday morning to buy some face cream and get my eyebrows threaded. When I went to the till to pay Nick was on the till. He did not say hello, just told me how much I needed to pay, when I asked if the eyebrow lady was in yet he just said ?no? I asked what time she would be in and was told ?10?. I?m not sure if this guy knows how to speak in complete sentences or if he has ever had customer service training, but he needs to be made aware that good manners cost nothing, bad manners cost sales! I?ll most likely go elsewhere in the future, as I did on Friday!
March 2022 by Jon Guy
On the positive side the young cashier (Aimee) was lovely. She was very helpful, polite & friendly. A great credit to the company.However, the duty manager today was very off hand & it was too much trouble to say where something was located . Then later on he was very rude & aggressive. Shouldn't really be working with the public.
February 2022 by Ines Kucinac
Market Harborough Superdrug stuff so so rude horror movie stuff i was on a Cash desk to pay for what i choose It was £ 23.63 to pay but £2 Pound were in pences and the young man create a big problem about that older blonde lady came and the manager older salesman with glasses and start to shout at me that i am rude to his stuff Because i Said to that young man that £ 2 in pences a money as Well??I try to Talk with the those to older stuff but both of them were so rude shouting at me the man with glasses came to my face and shout 4 times at me toShot up and he was so persisted to go and shout at me shot up and get out from my store and never come back ? horror movieSo aggressive and intimidating rude awfull?Never ever would Like to go there with that kind of stuff working in that store and never ever will any of my family will go there ever !No profesionalisam at all i never ever use in my life any rude words to Talk with people !This stuff with a manager need to be investigated and Maybe they need to visit Hospital and check up that anger !!!
December 2021 by siga
Very arrogant salesman with glasses!
