10AM - 4PM
53
Shoe Stores
“This beautiful shop is a heaven for me and my wife. We both love the quality of the products and even more the incredible professionalism and customer service of the staff.
Always happy, informative and welcoming services.
We love this shop and we love the visit services,”
“It's quite nice shop. Lovely n friendly staffs ☺️ always ready to help. Always smiling ☺️. I do buy most of my shoes there. Quite good choices from different brands- Rieker, Sketchers and others. They do have their own one too. Quite cheap too. Their sale are good one too. Last summer they had Buy one get one free too on sandals which u don't see much around here ?. They're great for kids choices. Should definitely try ?”
10:30AM - 4PM
45-51 The Square
Shoe Stores
“I am so grateful for the kindness shown in store today. I'm autistic and the returns process completely overwhelmed me, I ended up in tears. The staff treated me so kindly, and took it upon themselves to phone customer services and return the items on my behalf.As my daughter gets overwhelmed in shops, and is also an awkward size, we order online to try on at home. Naturally that means a large order with only a few items kept. Today I returned the items to the MH store and was reminded that we have to create a return on the app. So I needed to do it in store. I was 3/4 through and the app refreshed. I was already very stressed as none of the item descriptions matched what was on the dispatch note, the dispatch note didn't have the clothes sizes and the app didn't have prices nor the barcode number so I was left guessing. Being forced to do something where I could be returning the wrong thing, it was very triggering.I will try to remember to do this at home in future, but if the app refreshes again, the staff offered to return in store using the telephone method to allow me to avoid the same pain.However if anyone from New Look reads this, I would strongly advise that the return app needs reviewing for user friendliness.”
“My first visit to this amazing shop (26/9/23) but it definitely won't be the last. The shop was well set out with clear pricing and details of the sale and offers. The staff were very welcoming and super helpful too .”