August 2022 by James
The only reason I go here is when toolstation don?t have what I need.But I will never go there again. Their knowledge is so poor and they are always rude.They never cease to disappoint. Never again.
July 2022 by Brenda Piper
Only contact number is a call centre rather than the shop. After 20 minutes waiting they were not that interested in helping.
April 2022 by Warwick Miles
Rock on baby, whatever you want ! Screwfix has consistently been a good business from a buyers point of view for a long time
July 2021 by Dan Cooper
Find the staff useless and very un knowledgeable about more or less anything. Have also found a couple of them rude on the odd occasion. I now go to toolstation even if I have to pay a bit more for certain items. They are alot more helpful
July 2021 by Sam Jordan
Appaling customer service. They won't help you look anything up. They claim that they can't use computers because of COVID. Then use a computer for a prolonged sign up process. After all this hassle they didn't have what I wanted anyway. Go to TOOLSTATION. Better prices and much better service.
July 2021 by Chet Willcock
As amazing company screwfix is, their customer service after care needs fine tuning. It always seems an effort to get a resolution for anything other than purchasing a product.
July 2021 by Robert Moore
Very helpful people who go out of their way to help you get the right parts.
July 2021 by Dan B
My go to for tools and DIY supplies. Good prices and so easy to order online and collect.
March 2021 by FASH FARAJI
My experience is truly disappointing with this store. I put an online order on 08th of May 2020 for one item. The item was not delivered on 11th as promised. My order was cancelled and another order was replaced by store staff.I visited the store for second time on 14th and informed them that I do not need the item anymore prior to collecting it from store.They issued a refund request, which I have not received any money back to my account yet.I visited the store after a week to chase my refund and was told it takes 30 days. I have emailed and requested refund from customer service website, but there has not been any response at all.Today is 14th of June. I have not received any money to my account yet.So simply this store takes the money from customers account, does not deliver goods and does not issue any refund either.In my opinion an unprofessional organisation with a disgusting customer service.
March 2021 by sue westgate
Very poor - only wanted one item but turned away because only doing click and collect.No mention of this on the website! Toolstation welcomed and served me no problems.Will be using them in future.
March 2021 by I.R.F. Industries
Click and collect only due to Covid and incredibly slow. Sat in car park, placed order and waited. Drove round to Toolstation and got what I wanted over the counter immediately. Was home for 10 mins before I finally got Screwfix confirmation. Waste of time
August 2019 by craig brown
The usual shop for all stuff DIY and building. :)
June 2019 by Adrian Croft
Always great service from a smiley team. Good product availability for at a fair price. What's not to like?! :-)
May 2019 by Tim Acland
Friendly and helpful staff. Goods arrived very quickly.
May 2019 by Dave Roseblade
almost everything I want at very reasonable prices
