December 2023 by Emma Jayne Tansley
Just want to say a MASSIVE thank you to Ethan,so knowledgeable and explained everything in detail,I'm not great when it comes to phones but he advised me in a language that I understood.A great asset to o2.thank you Ethan for taking the time to make sure I was happy .
September 2023 by Zoe Eisler
Ethan gave me some excellent service. I shall always be happy to use o2 in market Harborough, my old phone was broken and he recommended me a really good new one to upgrade to big credit to the team
September 2023 by Pam Stocker
O2 has been brilliant: help on the phone, advice about action to take, and practical help and expertise. Excellent local response too on phone fromMark, and fantastic care, patience and support from Michael yesterday. He fitted a new SIM card and set up my new phone after my old one was stolen on holiday. I bought my phone from Apple but have a Sim only contract with 02. Just brilliant all round. I won?t be moving from O2 anytime soon! Pam
August 2023 by Carol Patterson
I called into this store and Mark could not of been more helpful. He explained everything he was doing and he had solved the problems I was having. He sorted things that I could not do and he was VERY professional.
August 2023 by Alison Heath
Absolutely brilliant the best service ever from Dhiren thank you so much for your help you need a raise blessyou x
August 2023 by Nancy Bradford
We went in Saturday and were helped by Michael. He was incredibly helpful and honest and I have complete confidence in his product knowledge. Unfortunately, when we left we realised that we were still in contract with another provider and the exit fees would be too much to change at present but we will definitely come back when we are out of contract .
June 2023 by Sarah Holton
Byran was absolutely brilliant. He helped me set up my new phone and showed me how to use it. Expert and very helpful.
June 2023 by Rita Byrne
Jack is wonderful and did just what I wanted.
May 2023 by Benita Percival
Bryan is so helpful and kind - he was brilliant at sorting out a problem for me and I highly recommend his services and this store.
April 2023 by Malcolm Leaper
The shop was excellent. However, Google maps had me go to a skate park a mile away!
March 2023 by Callum K
People know alot and very helpful
February 2023 by alan morris
Great little shop with helpful staff, special mention to Michael who really helped us with our questions. Well done ?
December 2022 by Richard Smith
Great service always by the o2 team at Market Harborough. I have been in a few times for phone purchase and repair, and the friendliness and professionalism of all the team is fantastic. Michael has helped me several times and is so helpful. I will stay with o2 as my phone provider because of the team. Thank you, Richard
August 2022 by Jenny Williams
A lovely experience in store. Friendly staff. They set up my phone, which I appreciated. Unfortunately they mis-sold me a contract. The person I dealt with assured me my new contract would cover me on my travels as well as at home via an international bolt on and roam like home service (with limits obviously). We went into the details and I asked them to double check it definitely covered the country I?d be in. They told me it definitely did. It was great and perfectly suited my needs. They even wrote down the details. Long story short, it turns out it doesn?t cover me at all, they were wrong, and I got faced with a very hefty bill. O2 will cover that, but it doesn?t fix the fact that I?ve paid for a contract that?s now useless to me for about a year. We all make mistakes and I?m more angry at 02 for not helping sort it - I won?t be a customer with them after this - but I hope they?ll take steps to ensure it doesn?t happen to others.
August 2022 by Rose O'Shea
We had such a complication problem with a 3rd party business contract that my parents had been tied into for years. Olivia was so patient and proactive in trying to find ways around getting them released from the contract, whilst retaining their numbers. It must have taken her over 2 hours. Cannot recommend Olivia, Ethan and the team highly enough- they were very knowledgable, professional and patient. Thank you!
