March 2024 by Darya Kurlyandtseva
Lillie was always so lovely showing my property around! And they massively helped get my property moving on the market. :)
March 2024 by Josh Getting
Connells have provided a wonderful experience! Lillie especially and the team have gone above and beyond to make the purchase of our next home easy and enjoyable! Thank you guys!
February 2024 by Rob Kilworth
*DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES*Connells solicitors, Conveyancing Direct, should never be used, they have cost us thousands of pounds due to their severe lack of urgency and complete ineptitude.Please do yourself a favour and just google them and see hundreds of terrible reviews, we wish we had, rather than just taking the recommendation of the mortgage advisor.- This company are absolute amateurs, often taking weeks to reply to basic requests via email, almost never answering the phone, and never having the answers you need, often forgetting what was previously stated in calls/emails and never giving timescales for when he would complete critically time sensitive tasks.- On several occasions our conveyancer lied to us about not receiving documents from the sellers solicitor and when called out on the fact he had received said documents would give us an excuse as to why he had missed it, never apologising or taking responsibility.- We went to Connells to buy our first house which had no chain. This seems to be a very common theme with Conveyancing Direct to never prioritise cases which should be simple with no chain - our conveyancer had zero urgency and at every step let us down, we had to put in for a mortgage extension and even then he didn?t inform us of the outcome until 4:30pm on the day it expired.- The lack of urgency meant that extension also expired and could not be extended again, meaning we had no choice but to apply for mortgage with far worse interest rates, which will cost us thousands extra over our mortgage term.- Our conveyancer was completely incompetent, having to ask his manager on every decision, the only half decent service we received was when he was on annual leave!
January 2024 by Joyce Shorley
Lillie and Lauren were very supportive from start to finish. My In laws couldn't have moved without you!
October 2023 by Phillipa Piercy
Wonderful service from Lillie at Connells. Very professional and knowledgeable about the houses she was marketing. A lovely, friendly, non-pushy approach to dealing with new customers like me. Reliable and punctual with appointments. Extremely happy with the service from Connells thanks to Lillie and the team :)
September 2023 by Janet Dowling
We recently sold our home through Connells and also bought our new home through them at the same time. The approach from Connells was thoroughly professional and everyone we dealt with was friendly and helpful. Communication was excellent and we felt we were kept well informed at every stage. The marketing of our home was proactive and flexible in what proved quite a challenging market. Tom, the residential sales manager, worked extremely hard to keep both our transactions on track, liaising with all parties regularly and ensuring minor issues were resolved quickly. We are delighted to have been able to secure the home we really wanted and cannot thank Connells enough for making it happen.
June 2023 by Bob Leslie
Can't praise Tom at the Market Harborough office enough. Thoroughly professional and friendly, he worked tirelessly to get a sale agreed on our family home and continued to support us up to completion. Would 100% recommend using these Agents. Thank you Tom!
April 2023 by Joe Finn
Lauren helped us find our new home. She found the property, booked the viewing and assisted in getting the move completed in 4 weeks from start to finish.She was very friendly, knowledgeable and professional throughout.Thank you Lauren.
April 2023 by Alison Salt
Lauren matched our requirements and found us our perfect home. She arranged a viewing very quickly and was very professional, friendly and respectful. The sale completed very swiftly with her help. Highly recommended.
January 2023 by Mafi Ali
Absolutely fantastic serviceLauren salt who sold me a house was amazing I couldn?t ask for any more from her service I would 100% recommend going to her. Everything I asked for she gave and helped me through finding my perfect home. Step by step helped me through everything explained everything perfectly and now from her help I have got my first home. I will definitely recommend her to everyone I know Great customer service skills as well she?s very well spoken and great patience to finding everything I was looking for.Thank you Lauren
December 2022 by Lindsay Herring
I used Connells Market Harborough for the mortgage on my first home.Theresa Blandford was my mortgage manager and adviser and she made the process as easy and understandable for me.Theresa was extremely patient and friendly, she gave me great advice and explained everything with great detail.She also helped to break down the jargon that I didn?t understand initially.Theresa was also very accommodating and always available. She is an expert in her field and I am forever grateful to her for her support.
November 2022 by Natalie Griffin
Great firm. Tom was really friendly and explained the process of selling my fathers property very clearly. Kept in touch regularly and always available if any questions. Thoroughly recommend
November 2022 by Kimberley Harding
If I could give 10 stars, I would!We have been astounded at the level of service that Connells in Market Harborough has provided. My partner and I are in the process of purchasing our first home and could not have picked a better estate agent.Tom has been incredible, managing to answer any and all of our daft first-time buyer questions and keeping us up-to-date with every part of the sale process. We can not thank him more; he has been exceptional, and we honestly don't know where we'd be without him.Mellissa has gone above and beyond. She consistently manages to get all of our mortgage paperwork done the same day, is highly knowledgeable and always has her clients' best interests at heart. Above all else, she is a delight to work with and very approachable.One of our favourite things about Connells is that everything takes place in-house, from finding a mortgage to surveying the property and brokering the mortgage, life insurance, etc. All of this information is available online through an intuitive user portal, which we can access at any time? giving us peace of mind. We are always in the loop, never have to chase for information, and are consistently impressed with Connells' team's fast-paced and thorough work. We really cannot recommend them enough, and any future property sales/lettings will now only be through Connells. We couldn?t ask for more!
November 2022 by Katie Newman
We used Connolls for our mortgage advisor and I couldn?t thank Abigail enough for all the help she has given throughout the process of applying! She made the process really easy and our mortgage offer got accepted today, I am a massive worrier and so was emailing Abigail quite a lot and she always replied super quickly with helpful advice! Hopefully just got to get the keys now so hoping this process is as smooth!Thank you ?
November 2022 by Brian Smith
In moving from Cornwall to the East Midlands we felt we needed to find someone within an estate agents who was willing to go the extra mile. We e mailed several agents in our required area but only one came back to us immediately in a manner which was warm and friendly yet totally professional and knowledgeable. That was Tom at Connells in Market Harborough. He phoned us initially. His contact inspired confidence. He then e mailed us and we have subsequently met him. He is without doubt a valuable contact and we really appreciate his involvement and dedication to our search. Sincere thanks to Connells in general and particularly Tom.
