April 2025 by Ey3OnBolt
Absolute rude women jumping to conclusions over her making assumptions during a phone call - MARKET HARBOROUGH. I expect better, Getting back chat and assuming the wrong idea and being belligerent, cutting me off and threatening to end the call before I get only the first part of the order explained is NOT acceptable. You misinterpreted what was said, but the damage had been done. My advice is to LISTEN and PAY ATTENTION. I had to ring back later and make a complaint to the manager. To whom I explained in further detail the entire situation and what I originally intended to purchase, so now, you have just lost a 5 grand order. I will not use your store ever again, and just to boot - a friend business associates of mine will also not use you because of this.
April 2025 by Margaret Monk
Got everything I needed.
December 2022 by Andrew Collis-Smith
Very helpful staff,cut wood to size and helped load it ,thanks ?
January 2022 by Gary Herring
As building merchants go in the current climate, these are pretty good, stock levels can be a little hit and miss but it is what it is. Helpful and friendly staff.
December 2021 by Sukh ?Singh?
I have a habit of thinking of buildbase as I have one near my business and I ring and get good service and prices. Note I do not have an account. However MH Buidlbase give high prices that others to non account holders. They use the outdated duel pricing with no prices on the shelf so its up to the person on the till to decide what to charge, even though I drive a commercial vehicle and clearly am not a non trade customer . I went a couple of days ago, and left wondering why I came as what I got was expensive, and TP who are closer to my home, and have clear prices and online were cheaper. note to self, do not go here! The only reason for 2* is the range of materials and stock levels, will go if I am stuck
July 2021 by Nos Aj
Fantastic builders merchant,every thing you want,friendly service, definitely use them again
September 2020 by Richard Dunn
I had a couple of issues with my order, but Ashley the Branch Manager was great in providing a resolution. Will be back soon. Thank you.
September 2020 by Rodrigo Castro
Great service in these times of social distancing. Ordered online and received a call the next working day to collect.
July 2019 by Jonathan Twynham
Always helpful. Slight mix up with delivery but all sorted out in the end. Have used them for the build of our extension along with various other projects such as fencing etc and they have always had what I need.
July 2019 by Doctor Gothic
Edwards buildbase has come on leaps and bounds overthe last year or two.
July 2019 by Robert Moore
Allway's been helpfull for me.
June 2019 by David Steventon
Great service. Good price on materials & VERY GOOD SERVICE
June 2019 by Vimal Patel
Can buy items not available in Wickes or B&Q.
March 2019 by Mike Wills
Helpful staff
December 2018 by Michael Coxson
Same as most builders yards .good
