November 2023 by Jason Millington
Professional, speedy and friendly. Unfortunately these guys are let down by the previous team and their awful reviews but let?s slowly drag them up to a rating they deserve!
November 2023 by Simon Jones
Such a friendly team in store: they?re really efficient and very helpful.
September 2023 by Louise Hopkinson
I have started going back to Lutterworth Post Office after hearing how lovely the new owners are.Gosh what a difference!!! You a greeted with a smile. The atmosphere is happy & they genuinely what to help you. We have gone back to a local community feel. They were patient & kind to everyone in the queue. Excellent service. 100% recommended
August 2023 by Gemma Black
Have now lost 2 parcels of mine, posted on 2 different days
June 2023 by Jennifer KC
I have made several visits to this post office over the past few weeks and on every occasion, those who served me could not have been more helpful or more pleasant. I have seen previous reviews of this post office which were not so good and I have to say that there must have been a change of staff or a misunderstanding because the service is really excellent now. So a big thank you to the three people who served me, you were really helpful :)
May 2023 by Jenna KC
I have made several visits to this post office over the past few weeks and on every occasion, those who served me could not have been more helpful or more pleasant. I have seen previous reviews of this post office which were not so good and I have to say that there must have been a change of staff or a misunderstanding because the service is really excellent now. So a big thank you to the three people who served me, you were really helpful :)
April 2023 by Paul Freer
Large queue. When I was finally served , they wouldn't do what I wanted them to do even though I had id. I have done exactly the same at 3 other post offices in the past , with the same I.d but had no problems. Luckily they aren't my usual post office as they are very unhelpful. Would have given zero if I could.
March 2023 by Emma Kelly
Such helpful staff. Received great advice about the best way to get a good deal on currency.
December 2022 by Victoria Halliday
Don?t deserve one star! More like minus! Very rude, impolite, not at all helpful, serious attitude problem, absolutely disgusting behaviour, no people skills whatsoever. Should seriously consider a different job, as you obviously can?t cope with the one you?re doing!
December 2022 by Vicky Grooms
Don?t deserve one star! More like minus! Very rude, impolite, not at all helpful, serious attitude problem, absolutely disgusting behaviour, no people skills whatsoever. Should seriously consider a different job, as you obviously can?t cope with the one you?re doing!
July 2022 by False Syllogism
EDIT: I believe this branch is now under new management. My review below pertains to the previous regime, so I'll update when I find out what things are like now.Appalling service. The cashiers are laughably surly and unhelpful. I realise dealing with the general public is not the easiest or most rewarding of roles, and I could certainly forgive the staff being irritable with the worst of their customers, but these people are unvaryingly unfriendly with everyone!
July 2022 by Beverly Johnson
If there were a minus, I would have selected that. I thought the new people were ok; they gave me good service when they arrived. The young man that served me was rude and sarcastic. When I decided to stop the transaction, he said have a nice day, my lovely!I thought things were improving, but he?s just as bad as the last lot.
May 2022 by Suzanne Hudson
New owners have just taken over the Post Office, and they're great. Friendly and efficient
May 2022 by Hamish Paterson
NEW TEAM TOOK OVER AND ARE EXCELLENTThis post office has a new team and they are friendly approachable and helpful.They?re obviously still settling in and the service is sometimes a little slow but as they learn it will improve. A breath of fresh air.Such a contrast to the previous people who were appalling.
May 2022 by Vicky
New Management taken over in the last month and what am improvement already. I was welcomed with friendly faces and the service was great. I will definitely be using this post office more regularly.
