December 2023 by Gary Watson
Inexperienced cashier and only one of her! Very poor service, on more than one occasion.
October 2023 by James Price
Online collections take forever.. they?d be better moving it behind the tills as always seems to be problems & delays which leave you standing around for ages.
August 2023 by Marcus Scotting / Newby
Average next storeExpensive of sevral itemsCustom service skills needs improvement one lady working for the shop was rude and oviasly did not want to be there
December 2022 by Ati Sobola
Nice to be able to order for collection in store.
August 2022 by MightySplatts
Blonde lady behind the till was serving the gentleman in front of me when he asked her where he could find a particular item. She was very short with him and just said ?it?s over there? instead of taking 10 seconds or so to show him the exact location.When serving me she was again short and acted like she didn?t want to be there.Friendly customer service really goes along way and would avoid people like me feeling like I have to leave a bad review like this.People expect better from a national super store like Next.
August 2022 by Astal Errin
Previously a VIP member getting priority access to sales and spending an awful lot of money. Sadly the last time was the very last. Unable to have free delivery to the store for collection and will not pay £3.95 delivery to my address when I can't guarantee its secure delivery not being home.
September 2021 by Amy Richardson
Idiotic staff lost my parcel will never be buying from them again
July 2021 by Terry Casey
Great store and customer service
July 2021 by arturo staneli
Went to collect an item purchased online, and felt as though we were interrupting them. Got the lift to upstairs, eventually found the self collect, but unable to find a 'colleague' to deal with us. When we did find one he just didn't have the time to 'serve 'us. Will not use this service again. Poor show Next.
September 2020 by Big Dave
Good next store very helpful staff and easy for returns and collections
July 2019 by stupid littleboywithteabags
ok service but try smile at shoppers and say good morning
May 2019 by Kerstin Jesson
The queue to collect my online shopping was huge at lunch time. Perhaps there is more staff needed?
May 2019 by Matt Kyleferguson
Good little next store but the stairs could be a challenge for the less able
December 2018 by Maria Wade
Great shop
August 2018 by Kian Brockbank
Great place