January 2024 by karen murray
Staff always helpful. They try to get the best deal they can and will ring hotels for you to ask pacific questions,
January 2020 by Laura
Be careful if you make use of their holiday savings account. My partner opened one for my 30th birthday so that people could all put towards a holiday for me. I have called the Syston branch numerous times without the phone being picked up (different days and different times) and not had my email replied to. I went into the Loughborough branch today to see if I could get anywhere and I was told that they weren?t even aware that they offered this service despite that being the branch my partner used to open the account. We persevered and when they finally bothered to search their system for my name they found the account but apparently cannot tell me how much is in there, which staff member opened it or how I can now get this money out. I imagine if I had gone in asking to add to the balance this wouldn?t have been a problem at all.Needless to say, I DEFINITELY will be taking this money out as soon as possible and would never ever use them to book a holiday after this experience.Don?t sell a product and then not tell your staff that it exists and how to use it. Awful service. Fingers crossed I get my birthday money back so that I can book a holiday myself!
January 2020 by Lee Shuter
Asked for details on an offer with intention of booking and no one could be bothered. I'll book with virgin direct they email you back.
January 2020 by len Hutton
Helpful staff at exchange desk.
January 2019 by travel the world
Great service. They sorted out a tailor made trip to China which went without a single glitch. Amazing service and highly recommend (especially ad they're much cheaper than other travel agents)
January 2019 by Charles Crook
Friendly staff do quick purchase of currency at better rates than useless local post office - who refused anyway
January 2018 by Shahanor Alom
Great exchange rates
January 2017 by Mitch Jackson
Beat all internet prices on a all inclusive holiday to Mauritius, staff especially Jenny are helpful and should you have any problems they are on the case immediately. We had several requests at our resort and all were fulfilled will certainly be booking my next holiday with millington brilliant travel agent
