March 2024 by A. Serif Laachir Regrag
Took in the car for an MOT, and had some issues repaired, no problem. However, after the car was returned, it wasn?t in the same state. For example, the car needed tracking after returning it, but did not tell us this. The steering was also not the same, as the steering power was not working like before, and now I?m having issues with the acceleration.
March 2024 by Peter Lister
Excellent always friendly and supportive
February 2024 by Jack Heath
Nice friendly staff, MOT was a great price. Will definitely return next time it?s due!
February 2024 by Ronan Wilde
James was great! Professional service and Mot, thanks again and see you next year!
January 2024 by Ollie Smith
Fantastic, speedy, good value and friendly service. MOT, repair, and re-MOT in 2 days
December 2023 by Tom Huish (Tom)
I?ve had three MOTs at this garage, and nothing but good things to say. Both staff I have spoken to are friendly, the turnaround time is very quick and the garage looks well equipped from the outside. No unnecessary failures to get extra jobs booked in, would recommend to anyone in the area.
December 2023 by Huw Starr
First class service. Great prices. Wouldn?t take my cars anywhere else.
December 2023 by William Holland
Used for an MOT Test. Polite professional service, appointment carried out promptly while I waited. Very happy, will use again.
December 2023 by Aalim Chowdhry
Friendly people got mot done pretty quick
December 2023 by Kacper Rutkiewicz
Had my MOT done here recently, staff were very friendly and everything was done hassle free. Will recommend to friends
November 2023 by Abul Abdullah
Good service
November 2023 by Przemek Kaminski
Been a regular customer for over 10 years now, wouldn't take my cars to get MOT'd anywhere else. Even after moving to another town, I still come here for MOT.They are not failing it on anything just to get extra work booked in like some garages. Great customer service, excellent, outstanding MOT, professional and polite people. I can't recommend Loughborough MOT & service centre enough. A special thank you to the technician that worked on my car. Professional service and really well priced.Thank you so much.Will be back yearly with all cars for there check ups.
November 2023 by sharon ellis
I came after school pick up as my exhaust was making a noise they quickly got it on the ramp and managed to get me in the nxt day.. thankyou so much....see you again soon
November 2023 by Katherine Ratcliffe
The team were great - top communication and able to support quickly.
November 2023 by Kelvin Bristol
Took my car in there for a service. Car was returned with rusty wheel nuts amongst my alloy nuts & some type of rivet in an almost brand new rear tyre. I only noticed the nuts, weeks after I had been in there & although, no-one has touched the car since, he "serviced" it, as he knows, I would have had to notice that, before I left his garage to hold him accountable & recover my good wheel nuts. The rivet in the tyre was brand new, it had not been scuffed up through running on the road, it was shiny, he made a point of telling me about something in my tyre, I knew there was no brand new shiny rivet in there when I took it to him, looked at it & thought it would not puncture the tyre, as it was in the tread & there was brand new tyre tread on it & I have run the car for months with no puncture & I really feel he put that in the tyre to try to sell me a tyre or two & with the wheel nuts, I will never go back there, my car is beautiful for it's age & that's because, I have always had a good, honest, reliable mechanic to take my car to, had moved to Loughborough & was trying out his services with a service. I am as honest as the day is long & I paid for my honesty, taking my car to him. I will never go back & I could never recommend this guy or his services to anyone. Worst experience ever taking my car to a garage.Ok, so, someone contacted me from or on behalf of the garage & the rusty wheel nuts were replaced for free by the garage. This is a game changing gesture & a great example of proper customer service. It is a gesture good enough to warrant a 3 star rating overall. 1 star for the overall experience, which I should not have had to go through & 2 stars for the effort & remedy of my wheel nuts. I can't say fairer than that. I still will not take my car back there, but, do appreciate them restoring my car's esthetics vis a vis the wheels.
