September 2024 by Original Brews
Just not very good.
August 2024 by Alison Stock
Absolutely fantastic service today Saturday July 27th thank you so much to Elana you were amazing ?
May 2024 by Yasmine
Most of the staff are quite helpful and polite,but unfortunately there is one person who is rude and ignorant towards me for no reason.What?s annoying is she seems to be chatty with others but then gives me unprofessional looks and ignores me when I talk to her and ask her questions.It?s gotten so bad I avoid using that side of customer service as I don?t want her ruining my day!
February 2024 by Rhys
Good service
February 2024 by Gary Kemp
Fantastic staff very polite and chatty
February 2024 by mark gy
Worst Lloyds branch I have ever been to.I went there today to transfer funds, and they repeated 10-times:"Do you know that you can transfer it from home?"Rubbish customer service.
November 2023 by vir
Most uselessly bank by far. Takes them two weeks to schedule one appointment and then they suddenly are on a ?sick leave? and schedule your appointment 2 weeks later. Takes them 4 weeks to do 1 days worth of work
April 2023 by Joe
Staff are friendly enough but have repeatedly fed us the incorrect information in going through the bereavement process and access/transfer of funds. Gone against their own online listed ID rules when it came to trying to open an account and are overall pretty clueless.
March 2023 by jima koko
where I have my first bank card in the uk
January 2023 by TM74
Friendly helpful staff
January 2023 by Ali Maximus Power
Attention ALL! This is the best bank in Loughborough, Leicestershire.Lloyds bank is the most best, trustworthy bank than any other, the most professional bank I?ve been in! :) I hope all the staffs, supervisors read this positive review!
August 2022 by jonathan boam
Great x
February 2022 by ashley zheng
Closed my account for no reason. I am a student and all my bank transfer are daily shopping, tuition fee and rent.
January 2022 by Laura Brewin (Lucky)
So friendly & extremely helpful even though it was so so busy after the Bank Holiday, all staff were amazing! Special thanks to Sophie, Rachel & Sue for taking the time to look after me today ? ? ?
September 2021 by Theo Ramratan
Blocked account due to suspected fraud OK no worries protect my money but it has take three days of being on hold for over 40 mins just to get through then I get put through to the wrong fraud department? and could be another 40 mins wait time told the guy to close my account down this is a joke need to make card payments and can't
