November 2023 by vir
Most uselessly bank by far. Takes them two weeks to schedule one appointment and then they suddenly are on a ?sick leave? and schedule your appointment 2 weeks later. Takes them 4 weeks to do 1 days worth of work
April 2023 by Joe
Staff are friendly enough but have repeatedly fed us the incorrect information in going through the bereavement process and access/transfer of funds. Gone against their own online listed ID rules when it came to trying to open an account and are overall pretty clueless.
March 2023 by jima koko
where I have my first bank card in the uk
January 2023 by TM74
Friendly helpful staff
January 2023 by Ali Maximus Power
Attention ALL! This is the best bank in Loughborough, Leicestershire.Lloyds bank is the most best, trustworthy bank than any other, the most professional bank I?ve been in! :) I hope all the staffs, supervisors read this positive review!
August 2022 by jonathan boam
Great x
February 2022 by ashley zheng
Closed my account for no reason. I am a student and all my bank transfer are daily shopping, tuition fee and rent.
September 2021 by Theo Ramratan
Blocked account due to suspected fraud OK no worries protect my money but it has take three days of being on hold for over 40 mins just to get through then I get put through to the wrong fraud department? and could be another 40 mins wait time told the guy to close my account down this is a joke need to make card payments and can't
July 2021 by Amelia Winters
Extremely friendly and helpful
July 2021 by Mary Hayward
I am extremely happy with every body who works in the Loughborough Branch of Lloyds Bank. They are always Highly Professional, respectful of my privacy and keen to be of service to me and all. The COVID-19 situation has put them and others like them, into uncharted waters. I think that they have evolved since the Pandemic started and are doing there finest to protect all of their customers and of course themselves. As a customer I know that it is sometimes easy to become irritated by the constraints that are now a part of our lives. Although there is a temptation to share that irritation with others I bring to mind my 2021 resolution which is to be more understanding of the changes to my daily life and share a smile under my mask . I, like so many others like me pray for the day when COVID-19 is a thing of the past.Thank you Lloyd's Bank Staff at Loughborough, you are doing an absolutely great job - Thank You!!
July 2021 by Laura B
So friendly & extremely helpful even though it was so so busy after the Bank Holiday, all staff were amazing! Special thanks to Sophie, Rachel & Sue for taking the time to look after me today ? ? ?
July 2021 by Dream On Productions Entertainment D.O.P.E
Blocked account due to suspected fraud OK no worries protect my money but it has take three days of being on hold for over 40 mins just to get through then I get put through to the wrong fraud department? and could be another 40 mins wait time told the guy to close my account down this is a joke need to make card payments and can't
September 2020 by arjun de tarafdar
Very rude staff ! I visited the branch five times to open an account and they kept sending me off for some reason or the other and the last time I went, they reacted very rudely.They are the most unprofessional bank staff I have ever encountered.
June 2019 by Derek Adams
Bank with them most of my life, no complaints always friendly and helpful
March 2019 by Grant Turner
Terrible service. I have been with Lloydâ??s bank for 14 years and the service I received at the Loughborough branch was so awful I will be changing banks straight away. All I needed was a very simple transaction, however It took a lot of time, and felt like I was a criminal with the way I was questioned. The rudeness of the store manager was unbelievable, very obnoxious. Awful!
