January 2024 by ?ukasz Mews
Look like KFC dropped down with popularity. Most of the time, empty. Staff taking time to serve you. Bit to expensive.
December 2023 by Matt Hawthorne
Missing items from our order, on return apologised and fixed issues.Very friendly staff.
December 2023 by Albertas Jukevicius
Came in and there were like 5 tables sitting in eating.I don?t usually rate fast food chains or restaurants, but just felt that people who work here think they?re too important.I came in to order for both girls(ladies) front of house just standing with they?re back to me talking to someone and laughing having a great time over the chicken window.I said excuse-me once, no reaction, I said excuse me twice, both looked at me, no hi, no smile, as if what are you doing here?Anyway, got the food and I got the impression they are so lost it does not look they know what they?re doing.People starter swarming in and they treat them the same as me.If you both see this, just be a little more kind, I was very polite and had a lot of patience.I don?t write bad reviews, but I hope your manager sees this and this will change for this restaurant.I am not going to come back!Have a great evening.
December 2023 by Rekz K
Overall good experience. The place could do with a makeover though. Everything seems to be falling apart.
December 2023 by Stuart Evershed
Assistant with beard did not have a net covering his beard. Just round his neck.
December 2023 by martyn lewins
The staff were polite and helpful however our order came slightly wrong. We asked for no sauces but unfortunately came with sauce. Not a problem, the lovely lady said she'd change it for us. 5 minutes later she returned with the new item.. they had literally just put a new hash brown on it and the sauce was still all over the rest of the burger. A few napkins later we managed to get it off. Next time if you make our order Incorrect, please rectify it with a new item completely.
December 2023 by MemzyElo 3510
What a complete disappointment with KFC overall. Quality and quantity off food has gone down the drain.Chicken BREAST are so small that has less meat on than wings. Chips taste blunt and KFC?s solution is to spice it up with more MSG.Tower burgers completely overpriced garbage.Well done for destroying the franchise with CUTTING CORNERS.Won?t be coming back.Parking: Hard to park
November 2023 by maria khanom
I came to the Loughborough KFC store after a long time, I was surprised to see the service being so quick and friendly, Especially AJ, who handled my order to perfection. the staff were super friendly and they served with a smile.
November 2023 by Faruk Ullah
Excellent place,food was great,service top class ,never realised you can sit in and eat in
October 2023 by Lizzi Honey
Manager here is very rude. Said her name was AJ. No customer service skills what so ever. My order was completely wrong which I found when I got home. I rang to make them aware of this, to which she argued and said I can only collect missing items myself (20minute drive) and wasn?t allowed anything extra as compensation for me having to drive back myself. No apology what so ever just an attempt at an argument. When I then went back the attitude of the staff was appalling and made me paranoid of my food. The member of staff that served me asked if I could park up and come inside to collect it so she doesn?t have to come out and bring it to me in one of the bays. Will not be returning under any circumstances.
October 2023 by Amy Colgan
This place has definitely got better. Stopped coming here for a long while due to overall experience but especially the food. It was really poor. But much better now. Good, quick and friendly staff/customer service. Food was really nice too.
October 2023 by Adam Willey
I bought a takeaway via DeliverooAfter visiting this restaurant, I can say that it is well equipped and can accommodate several peopleStaff very pleasant and friendlyThis place is nice and cleanFood meets standardsThe price is exactly what you would expect
September 2023 by Stephie Dawkins
Good hot food value for money. Pleasent and helpful staffWheelchair accessibility: Good Access spotless clean loo
September 2023 by alexis king
food was really good and service was super quick. the tables were very clean and there was plenty of space to sit and eat. the chicken breaststroke were a bit dry but that was to be expected really. definitely a kfc worth going to.
August 2023 by Alex Subhash
The quality of a restaurant is in how often one visits for a meal. KFC is a brand and this franchise outlet is starkingly different as it is located on the main road with access from derby road.A stone paved plazza connects the joint to the main road giving the space a grand entrance. Ample parking is present with disabled friendly access as well.Spacious interiors with good views to the outside. Try to grab one of their teriyaki meals, it's sure to give you a reason to have some company. Did I forget to mention, they're well known for group parties so make sure to grab your favourite meal box and get into your comfort zone.
