September 2023 by Google user
Absolutely useless customer service here; not surprised majority of Reviews scoring 1 Star only. The person I spoke with was as much help as an AI Chatbox.
July 2023 by Paul Caetano
Always helpful and perlite
April 2023 by Albert
Went to go and deposit a cheque today. Bank was on fire, won?t be returning.
February 2023 by Capers
Very reluctant to open an executors account even though our late mother had banked with them for over 30 years!
December 2022 by M Bagley
Had a good experience paying in some bank notes in from a recent birthday. The lady on the desk yesterday around 2pm was very helpful.
December 2022 by Aleksandra
A really handy location. Staff always friendly and happy to assist with any queries.
October 2022 by filip ao
Very poor customer?s service
July 2022 by R NG
Worst bank, no wonder people are getting redundant as they don?t know basics of customer services. If someone is actually reading this reviews specially who Customer services director of HSBC then they will realise how pathetic they are actually. Shameless and worthless staff.
June 2022 by Catherine Tideswell
ABSOLUTE SHAMBLES. We've been trying to close our account for months as hsbc have treated charities appallingly ie helping themselves to monthly charges with NO warning. We officially closed the account nearly 2 weeks ago yet they still hold half our money. If a higher power doesn't interact we may go under. It's all about greed. Forget phoning Customer Service because they employ cowboys
May 2022 by Aysha
Staff is rude and impolite, very disappointed by the customer service in this branch. Please give some training on how to be inclusive, not segregating and polite to customers.
April 2022 by tom
Appalling level of customer service and care. Why are banks and their staff so totally uninterested in helping their customers? This branch used to be quiet good but rapidly losing and professionalism it once possessed. ? just awful
February 2022 by Hermione Smith
Pretty good for sorting money I'll give them that.Not exactly somewhere I'd go for raving fun though if anyone's looking for a day out.
January 2022 by Kev Maggs
A member of staff argued with me, when he turned up without a COVID mask and told them that I had a medical exemption. The member of staff even tried to throw me out of the bank! I think giving these people one star is being generous.
January 2022 by mckenzie hamilton
Doesnt have a counter. Makes the bank useless
July 2021 by Samar Exon
Amazing customer service!! The best I've experienced
