August 2025 by Sandra Barto?
That open hours are only for benefit people ? When working people should came ?
December 2024 by Gareth Thompson
The staff are rude and patronising. Not opening on Saturdays is unacceptable. Bank elsewhere.
October 2024 by Jackie CURTIS
I live 16 miles away how can I get copies of my bank statements please
April 2024 by Sam
Always found the staff here to be really helpful and friendly. Busy Saturday morning so could do with extra staff to reduce que
January 2024 by T A
Very very bad service
November 2023 by Tofail Ahmed
Very very bad service
October 2023 by Jim Thorpe
Long queue only one person on the counters. Paying in machine not accepting cash.
July 2023 by Denise Guilavogui
3rd July, walked in to the counter with my expired debit card to order an up-to-date card. The member of staff in a loud voice ordered me to tell her my mother's maiden name, obviously, I refused since she does not know as a bank staff where to ask a sensitive information. She refuse to order me a new card unless I tell her my mother's maiden name, when I ask my expired card back she did not also want to give me this. This member of staff is so racist that she thinks black people should not have any respect or privacy. Respect and privacy is one of banks most simple Code of Practice known to everyone. Halifax get your act together and stop employing Racist people and unhelpful people.
July 2023 by michael taylor
Appalling service. Was sent a letter about opening an ISA. Went into the branch, was told I needed an appointment and then said there none available!
October 2022 by Woolo Woolerton
Wasn?t able to ring the branch directly, had to go through an outsourced call centre got through after 9 mins to be told they don?t have the branch telephone number so can?t but need through. Still hiding behind Covid!
April 2022 by George Neal
Always excellent in the front desk
April 2022 by Claudyu stoyan
Very good
February 2022 by Pawe? Bie?ko
Horrible opening times ?
September 2021 by Astal Errin
A person/company pays money into my account and yet when trying to find out their details after suspecting possible fraud I am told by customer services that due to data protection this information cannot be disclosed. Absolutely unbelievable that privacy and data comes before fraud prevention and detection. The lunatics have clearly taken over the asylum. The low Halifax reviews are clearly justified .
July 2021 by steve gordon
No opening on Saturdays now I work full time and get every other Saturday off.Their hours seem to be geared for the jobless with no money which is ironic!