Took my daughter to have her ears pierced, staff were friendly and helpful especially the gentleman that pierced her ears. He put her at ease, spoke us through everything very thoroughly and professionally. A good selection of earrings to choose from to suit people's budgets. I have already recommended to friends and wouldn't... read full comment
December 2023
Ordered a watch in-store.. transaction Carried out by manager, so no excuses..called up 4 days later on date of collection to be told the order had been cancelled! No reason,no explanation,just that I would have to waste my time to physically go to the store to get my refund...I was so annoyed ,I returned all the watches... read full comment
December 2023
Purchased a ring in late January this year, a couple months ago we noticed that part of the ring holding in the sapphire gem has come off, went into the store to see if they could repair it under warranty and they stated that because I didn’t take out cover that it would cost £250 which is more than the ring cost itself!Avoid... read full comment
You’ll find H.Samuel inside Carillon Court Shopping Centre in Loughborough, opposite Game. There’s plenty of parking inside the Centre, as well as in The Rushes which is just 5 minutes’ walk away. In-store, you’ll find a great selection of ladies and gents watches from iconic brands such as Calvin Klein, Casio and Seiko. We also have sparkling diamond collections from the likes of Forever Diamond, Emmy London and Princessa, as well as stylish fashion jewellery and gifts for all occasions. If you need a hand finding the perfect piece to suit your taste and budget, or you want to discuss repairs, valuations, ear piercing or personalisation, book a free appointment with one of our friendly experts. We look forward to seeing you soon.