February 2024 by Jamie Thornton
There was an amazing chap called Graham that come and dropped off the replacement car for us he went above and beyond and was a top guy he was very polite and is a credit to the company
February 2024 by Khaled Elokr
Excellent service from the beginning to the end.Kierran Eames - Estimator - has been exceptional, professional and excellent throughout the whole process, gave me an initial estimation and worked through with me on alternatives to help cut the price down when I asked about options and alternatives.He was very patient throughout the whole process and was very responsive to my emails and enquiries and he booked me fairly quickly for my repair.The repair took 3 days, excellent quality repair and finish.I would definitely go back there for any repairs if needed.Very pleased with my experience with Fix auto Loughborough.
February 2024 by Joy Hutsby
I cannot believe some of the reviews for fix Auto Loughborough, I?ve been to collect my car back from these guys the work they carried out was outstanding in workman ship and quality,The staff are second to none very helpful and understanding my car was cleaned to a very high standard would highly recommend them to everyone they go around your car whilst you are there before they touch it and also ask if you agree with them which I thought was brilliant, The reception ladies are lovely also the estimators and body shop thanks a lot Fix Autos Loughborough.
November 2023 by Gaf Allen
Poor customer serviceService: Body & Trim
November 2023 by Andrew Miles
Very professional service, communication was excellent, and standard of repair first class.
September 2023 by Ronald Stone
Nice people, very helpful
September 2023 by Steven Boden
If i could give it less than 1 star i would. My car went in for an insurance repair. When it was taken in the workshop didn't take any photos of the damage so when it was apparently repaired and delivered back to me the carbon splitter was missing! the grill had not been replaced, the headlight had been replaced but the beam level was so of it was dangerous. A replacement grill and splitter were eventually ordered so the car went back in for the 3rd time, I was then informed that the incorrect part had been ordered (seems to be common theme!!) and I was told it would be fixed and returned the following day. I had to chase up the following day to be told again the incorrect part had been ordered. Very poor!
July 2023 by micha? siedlecki
Painted my car some time ago through my insurance company, they?ve sprayed paint onto the old paint instead ripping it off and then paint, soI believe that?s why it?s coming off now. Not happy with their service at all.
April 2023 by Duncan Jones
Was really happy with the front of shop girls but found a problem that bmw says is there fault but they say i have to pay as it all worked when it left them i find that hard to beleive as its fog lights in a brand new bumper and wires cant be seen without the bumper been off ican pay them to look would not reccommend themService: Auto maintenance
January 2023 by Joe White
Took good care and repair of my car after being involved in a collision. Good communication throughout. Ford Kuga.Service: Auto body & trim repair
January 2023 by Craig Hemsley
Great job, friendly staff. Shame about the length of time to repair but not their fault, supply issue.
December 2022 by Jim Simmons
Our car was sent there to be repaired by the insurance company, car was returned not repaired first time, second time they cancelled 3rd time we get it back repaired, although our car had been driven from Loughborough to Nuneaton twice they never put any fuel in it and was dropped off with 5 miles left in tank, but their courtesy car had to be returned with the same fuel level as when we took it??. Never use this company, massive problems with QC, very unprofessional!
August 2022 by Rikesh Parmar
Wouldn't recommend using this place. It' was via our insurance we had to use them. Wheels were to be refurbished, they basically sprayed them silver and did a terrible job of that. Parking sensor stopped working due to the accident but they would not acknowledge this as their was no impact damage near the rear sensor, which I understand but immediately after the accident the sensors stopped, so my argument is you include this in the repair. Annoyingly within 6 months, the new paint work has already split and peeled and made an appointment to show them the issue only to be fobbed off (by Tommy) with there assumption resulting that's not their issue and I need to raise this again through my insurance company. I have had cars repaired in the past by independent garages who can do a much better job than these people. Given the quality of their work I wished I paid for the repair myself as I would have got a better service.Service: Auto body & trim replacement
July 2022 by Disco White
Took good care and repair of my car after being involved in a collision. Good communication throughout. Ford Kuga.Service: Auto body & trim repair
June 2022 by Musarh Mshana
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