January 2024 by Kate McLaughlin
Shopping at Dunelm this morning was a pleasure. Every member of staff that we spoke to was pleasant and helpful Thank you.
January 2024 by Harold Clarke
Great place to shop for households products at very reasonable prices
December 2023 by Twiddly Bits
Very friendly service and a willingness to help their customers, exactly what You'd want and expect. Dunhelm is another company we would hate to lose, yes the is more and more online services, but you can not touch or feel its quality until it comes through your door. At least Dunhelm gives you that option.
December 2023 by Francis Hamilton
Me and my wife was looking forward to going dumelm at LoughboroughBut when we got there we was so let down by the up keep of the shop it was so run down dirty/trim coming off cupboard/cushions so dirty / we didn't want to touch anything we just walked out thinking what a mess this shop is a right let down for the customer?s/company give the dumelm name and bad name never going againPlease see pictures
December 2023 by David Perrins
Shopped for a wall clock, left with a lot of other things!
November 2023 by Liz Quinn
Had to return a faulty item there was no questions no fuss refunded my money so I could purchase another item great service
October 2023 by danny smith
I visited the Loughborough store this morning with my child, there were no trolleys to put my child in so I could shop instead of carry him around the whole time, when I asked a female member of staff if there were any trolleys she told me that there are but the staff are using them to restock the shelves. While walking around the store it was full of trolleys but all used by the staff to carry stock. I see this as being barbaric that customers don?t have the availability to use a trolly while shopping and the staff just had one each the shop is shocking
August 2023 by Sammi A
Quality of my goods were great but the advisor knowledge is lacking. I asked a woman with colourful hair about getting blinds on a bay window, she insisted it couldn't be done even thought I've literally seen it. If I didn't know better I would have walked away. Pic of blinds below that supposedly wouldn't work.
August 2023 by Samantha Attridge
Quality of my goods were great but the advisor knowledge is lacking. I asked a woman with colourful hair about getting blinds on a bay window, she insisted it couldn't be done even thought I've literally seen it. If I didn't know better I would have walked away. Pic of blinds below that supposedly wouldn't work.
July 2023 by LouLou R
Smaller store, so limited options. May not find what you're looking for
June 2023 by Andrea Domokos
I support a lady who is Registered Blind and was struggling with her mobility when we needed to get some items last week. Gina supported us fantastically throughout our visit and enabled us to find the right products. Other staff also helped and huge credit to the young man ( sorry didn't get his name) there who showed great awareness of visual disability and was able to offer us product safety advice based on this.Thanks to you all for making the shopping experience so easy.
June 2023 by Roberta Bennett
You can get 98% of what you want there most of the time. And staff are very helpful.
June 2023 by Phreak Phreak
Friendly, helpful, and knowledgeable staff, a pleasure to shop at
June 2023 by Diane Coultas
A shop full of dreams. Love it
June 2023 by Astal Errin
Great staff until products are shown to be rubbish and then SADLY let down by not fit for purpose products and staff who haven't got a clue. Bought a white curtain pole with screws and brackets etc. Sadly the 6 so called wall plugs supplied were smooth so when we tightened the brackets to the wall the plugs just spun round in the hole with the screw ! Wall plugs are meant to have plastic wings so they stay in 1 place and accept the screw. On reporting this the store staff member wasn't any use. Very poor
