October 2023 by HUGH ROBERT STUBBS
Colm , Denise and the very Professional Fitters, were so patient and understanding with Maria and I, with the changes, at awkward times ( well done DEAN), that the time flew bye. All in all we could not have picked a better branch of a kitchen make-over Firm. Thanks
July 2023 by Stilts
Customer service via local franchise was appalling. The rep said "if you send me an email, it will probably get lost". Chased response and eventually the quote was way above industry average. When we escalated for a second opinion, management just defended the rep. The structure is flawed, as you can't choose who you deal with, a rep from a nearby region was really decent but wasn't allowed to process any orders outside the postcode area so we were forced to look elsewhere.
June 2023 by Katee cc
Rude staff member. Stay away from this place. Poor customer service. Walked in with intention to change our kitchen cabinets. Immediately glared at by the Middle Aged Lady sitting down facing the entrance door today. Lack of acknowledgement, never-mind a smile, we gave the lady some time to approach or even greet us. Got neither, just a nasty look on the face. Walked out, after being made to feel uncomfortable. Save your time and your money! Both the Worst and unacceptable experience!
July 2022 by Tanea Ursu
For the whole time we have been in England this is the first time i have felt the wickedness of people. Entering the door of this store, we were glared at from head to toe, possibly because the staff were trying to see if we had enough money for the kitchen, to finally tell us that they can not help us. Rude of the staff, you certainly can?t make a conclusion if the person has money just by the way they are dressed or how easily they are able to speak.
July 2022 by Valerie Greenhill
First class service. The customer is put of the planning process from start to finish.
June 2022 by Mike Matthews
Colm came and did a quick survey and though the price was not in our bandwidth, I thought he was honest and open about what he could do for us. The product quality was good and though we?ve decided to go for a new kitchen elsewhere I?d recommend you give them a go if it?s just doors you want. Nice guy.
October 2021 by boldee101
My elderly parents contacted this company about replacement kitchen cupboard doors and were quoted £7500 which of course was is outrageous amount of money for what was being asked so they clearly didn't employ their services. Other companies quoted between £2500 and £3000 for the same service including making a couple of custom doors, I certainly would recommend them
August 2021 by Warren Astley
Fantastic value for money , the staff are brilliant and very professional fitting teams
April 2021 by Garry Buck
Excellent service, really excellent staff, work and customer service first class would highly recomend.
April 2021 by Diane Fox
Very helpful, understood exactly what II wanted. Excellent customer service.
April 2019 by Colin Barkby
Not very helpful. Unable to give prices with no knowledge of products for sale.
October 2018 by Ian Ramsden
Great quality and service. Really, really impressed with the results, a premium quality kitchen for a competitive price, plus environmentally friendly as the hidden structural elements of the kitchen are reused where possible. Colm guided us through the design and planning aspects with professionalism. Dean fitted and installed the kitchen with skill and showed great attention to detail. Highly recommended.
October 2018 by Lesley Buck
Ian came to replace my kitchen units
