March 2024 by George S
Very nice people in store, all uniformed up and smiley.
December 2023 by Alesha Bullen
Just not really friendly staff especially for a customer service job
November 2023 by Hayley Coggan
I have just bought a cold Caffe Latte Coffee to return to work and notice that it is three days out of date. My colleague also bought a Pot Noodle last week from the same store which was also out of date. Very disappointing.
August 2023 by Arcade 101
Good little coop decent bakery and staff were helpful. Helped me find what I was looking for.
July 2023 by Patricia Brindley
Great shop. Friendly staff surprisingly large variety of stock. Convenient when going on an outing as local coach company has a pick up point nearby ????
June 2023 by Mehaa Mohan
I've consistently had incredibly unpleasant encounters at this shop. Staff on tills do not know how to be polite and show good customer service. Barely any thank you, please, or smiles. Treating customers like they are doing them a favour by serving them because I can easily take my business elsewhere. As a business and staff with arguably bigger competitions in Loughborough (Tescos, Sainsburys), you should be maintaining the customers that you do get, not deterring them.On one occasion, two young female staff members loudly engrossed in personal phone conversations. If you are going to be attending personal calls on shift, at least be professional and speak quietly instead of having your personal affairs be broadcasted in a tiny shop. It further makes me question the staff here and their professionalism.I looked past it the first few times but this is constantly the case. I think the staff can do with some diversity and extra customer service training. I rarely write reviews or bad reviews as a matter of fact, but this is appalling.
May 2023 by Marie Theresia Cregeen
Love the Co-op on Knightthorpe Road. Well stocked, staff are ultra friendly and helpful. Prices are good with a great selection of different foods. Music while you shop. Discounts with a membership card. The bakery is superb, always nice fresh pastries and selection of quality breads. A 5 star store that we are so lucky to have. Thank you to everyone who works there.
May 2023 by Nicky Porter
Went in today for a couple of bits and the lady on the till had no customer skills at all. No hello or goodbye nothing she had a face like thunder and dam right rude. Won't shop there again. If she didn't want to be there then find a job without customers ?
January 2023 by Cory Mison
Went and got a Too Good to Go and didn't have any food and never notified us before hand
January 2023 by chris
If you want to queue for ages shop there.always hot in there.
October 2022 by Malaysia Malay
No Pop its in School Because I Am Funny Because Grammy in Ruby and Bonnie Said No Pop Its In School
October 2022 by Jay Knight
OK, Always very busy with minimum staff
September 2022 by Len KE45
Don?t buy any thing from that bakery sectionThe nasty baker doesn?t wear gloves
August 2022 by Leonard Eames
Don?t buy any thing from that bakery sectionThe nasty baker doesn?t wear gloves
August 2022 by Richard Mordew (Mordew Sr)
Still a bit pricey for a convenience store.
